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RBS: Select Current Account reviews

Name: Select Current Account
Rating: 4.05 (119 reviews)

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4.10

Based on 119 reviews, last reviewed 21st Apr 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

54%

17%

15%

Latest highest rating:

4

My account features are basic but it does exactly wh... My account features are basic but it does exactly what I need and has no large account fees. I’ve had very few issues and when I have they have always... Read more Reviewed on: 21st April 2025

Latest lowest rating:

1

Rubbish Recently opened a current account with RBS. Tried to transfer money from my savings account into my current account and my account was suspended hours... Read more Reviewed on: 16th August 2023

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About this product

The RBS Select Current Account is the bank’s basic account designed for everyday banking. Account holders can access RBS’ mobile banking app which has a range of money management features and built-in credit score checker. The Select Account is compatible with Apple Pay and Google Pay, and has the option for an arranged overdraft.

Our RBS Select Current Account reviews can give you valuable insight into life as an account holder. Be confident in your new account by discovering all the pros and cons that customers have experienced.

Find out why customers chose the Select Account and how long they’ve had their account for. Read about why they liked or disliked the account and how satisfied customers are overall. Learn more about the mobile banking app and its useful features. Read genuine experiences with the customer service team to learn how swiftly account holders’ issues are resolved. Make an informed decision by reading our RBS Select Current Account reviews.

Perhaps you already have a Select Account? Why not share your experience with others on Smart Money People. Was the account easy to open? Tell us how long you’ve had the account and whether it’s your main bank account. If you use the mobile banking app, what’s your favourite feature? What is your favourite thing about the Select Account and is there anything you feel could be improved? Would you recommend the account to your family and friends? Whether good or bad, write an honest RBS Select Current Account review today. Together, we can help people like you make better financial decisions.

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RBS Select Current Account reviews (7)

Average bank but you can't really rely on them

When I've had dealings in branch I just can't rely much on the staff for following through on actions they've promised. All the online services are great though. It's just the branch staff are a bit meh. Reviewed on: 17th January 2017

Idiots with no customer service skills

They are a bunch of computer says no idiots with no common sense. You cannot speak to anyone who has any authority or seemingly intelligence Reviewed on: 15th November 2016

Leaving the bank

I found my branch of RBS not so customer friendly . Always seemed to be young assistants with the impression they were not interested in the customers. Get the transaction done and move on. So i did and left Reviewed on: 28th March 2016

Rude Over The Customer

RBS unilaterally changes terms for customer. Reviewed on: 18th February 2016

Change to overdraft without informing me it would happen

I recently went into my overdraft for the first time in a while and I had previously arranged an overdraft without a fee. I found to my irritation that I was now being charged a fee. I was not informed of any changes to my account in relation to this. This may be due to mail going missing or due to me having been out of the city for large periods of time over the last few years. It does seem to be their standard account practice these days but it still makes me angry for there to be unexpected changes and charges I am not informed about. I did try to get more information without much success but as I am out of my overdraft it is no longer as urgent for me to chase this up. Reviewed on: 24th December 2015

Not as good as they were.

You could speak to the manager once if you have a problem, not anymore, they say they will ring you back and don't. Reviewed on: 20th November 2015

Security issues for online banking and slow customer service.

I have had online banking for six days. In those six days my account has been frozen twice for 'security reasons', one of which was because I sent a payment....... To get in touch with anyone to reinstate it you get passed about their phone system a fair bit before being put on hold for twenty minutes. Reviewed on: 23rd April 2015

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