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RCI Bank: Freedom Savings Account reviews

Name: Freedom Savings Account
Rating: 4.82 (5841 reviews)

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4.87

Based on 5,841 reviews, last reviewed 2nd Apr 2025

333700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Excellent patience Very helpful when locked out of account. Patiently waited on the phone and talked me through access Reviewed on: 2nd April 2025

Latest lowest rating:

2

Not responding well to customer issue Did not fix an issue I had when trying to withdraw funds for several weeks Reviewed on: 23rd March 2025

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About this product

RCI Bank savings reviews can help you to find out more about life at RCI Bank. How easy is it to contact RCI Bank? And how friendly are they? Our RCI Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

RCI Bank Freedom Savings Account reviews (5841)

Review of the RCI Bank, Freedom Savings Account:

Efficient fair and secure

My experience as a customer of RCI bank has been unerringly good. Great customer service and reasonable interest rates in bad times for savers. Also I’m impressed with the security of my account. Thanks RCI Reviewed on: 17th January 2022

Always had quick email response when I needed furthe...

Always had quick email response when I needed further information from the bank. Reviewed on: 30th March 2025

Always providing a 'no hassle' service.

Always providing a 'no hassle' service. Easy to work with and great value. Reviewed on: 30th March 2025

Regular, organised and helpful.d

I was pleased to be able to include my husband in the account with me. Reviewed on: 29th March 2025

Good product with good interest rates.

Good product with good interest rates. The App was excellent, but it suddenly stopped working after an update and despite uninstalling and reinstalling many times over many months it still doesn't work. Using the Website is adequate but not as good as the App. Reviewed on: 29th March 2025

Banking is simple - excellent customer service.

Customer service is always helpful and most importantly accessible! They help even if the query is due to my mistake. Prompt communication. Never ever had any issues with this bank. It's just simple and easy. Thank you! Reviewed on: 29th March 2025

A great savings account with easy access and a compe...

A great savings account with easy access and a competitive interest rate. Withdrawals are processed promptly and the interest rate remains competitive compared to other providers Reviewed on: 29th March 2025

Mobile banking app is convenient and easy to use.

Mobile banking app is convenient and easy to use. Good interest rate. Easy to add money to the savings account and withdrawing money is simple. Reviewed on: 29th March 2025

Good day to day running and service, good interest r...

Good day to day running and service, good interest rates several years running. Reviewed on: 28th March 2025

It has always been an easy process to pay in or take...

It has always been an easy process to pay in or take out money from RCI and the rates have been good. Reviewed on: 28th March 2025

Clear and straightforward banking.

The ease of transferring funds is a positive. Especially as the processing time for transactions has been improved. The site is easy to use and clear and straightforward. Reviewed on: 28th March 2025

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