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Saga: Health Insurance reviews

Name: Health Insurance
Rating: 4.83 (93 reviews)

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4.66

Based on 93 reviews, last reviewed 24th Aug 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Sangam health insurance Well done on offering a comprehensive service Reviewed on: 4th October 2021

Latest lowest rating:

1

Claim Not Met in Full I have a Saga health insurance policy, underwritten by AXA PPP, which includes a payment benefit of £150 for every night in an NHS hospital. I rec... Read more Reviewed on: 29th December 2022

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About this product

Saga health insurance offers four levels of cover for the over 50s. The four different Saga HealthPlans are Support, Saver Plus, Super and Secure. All levels include cover for accommodation costs, access to Saga’s GP service and health information line, and more.

There is a wide range of health insurance providers and finding the right one for your needs can be daunting. At Smart Money People, we collect Saga health insurance reviews from genuine customers. Gain valuable insight into life as a Saga HealthPlan policyholder to decide if it’s right for you.

Find out how long customers have had their policies with Saga and how satisfied they’ve been so far. Learn more about what is included in the different levels of cover for those over the age of 50 to better understand which one suits your needs. Read about policyholders’ experiences with the claims process and find out how quickly claims are paid out. Learn the main pros and cons of Saga’s policies. Make an informed decision about your new provider by reading our Saga health insurance reviews.

If you have a HealthPlan with Saga, write a review to help others like you make better financial decisions. Tell us why you selected Saga as your health insurance provider and which level of cover you opted for. How satisfied have you been with your choice? Have you claimed on your policy, and if so, how quickly was it paid out? Is there anything about the policy that you feel could be improved? What illnesses and ailments are and aren’t covered by the policy? Would you renew your HealthPlan and recommend Saga to others in your age bracket? Whether good or bad, write an honest Saga health insurance review today.

Saga Health Insurance reviews (93)

Review of the Saga, Health Insurance:

Claim Not Met in Full

I have a Saga health insurance policy, underwritten by AXA PPP, which includes a payment benefit of £150 for every night in an NHS hospital. I recently had a minor heart attack and spent two nights in an NHS hospital. Despite arriving in A&E at midday on the first day, very depressingly the whole of first night was in a chair/on a trolley in A&E as the hospital had absolutely no beds. The hospital finally found me a bed at 11.30am on the second day! In all, I was 23 hours in A&E. Very unreasonably, Saga have refused my claim for the £150 for the first night I spent on a trolley as they claim I had not been formally admitted!! The Saga/Axa customer services agent was very dismissive of my claim for the first night and I have now raised a formal complaint. I very much hope that Saga show some basic common sense and meet the claim in full. Reviewed on: 29th December 2022

Worry Free

Very fair prices and reasonable cover Reviewed on: 28th September 2021

very good cover

Knowledgeable advisors on the end of the telephone ready to help in any way and to answer any questions I was not sure about Reviewed on: 28th September 2021

Never a problem

Going out of the way to be helpful. Reviewed on: 28th September 2021

Make time to review your renewal

For years I begrudgingly accepted my previous health insurance providers annual renewal increases and did nothing about it - until enough was enough and I searched for a new provider. Saga offered all the cover of my previous provider at a little over half the price. I was very happy with their customer service adviser who took time to make sure I was happy with the cover I was buying. I’m one very satisfied customer. Thank you. Reviewed on: 28th September 2021

Most helpful

Having received health insurance renewal terms from our regular insurer that were through the roof and unaffordable, Saga came up with terms on similar terms that saved us nearly £3000 a year! Reviewed on: 28th September 2021

Professional

Very clear and concise.Great people to deal with Reviewed on: 28th September 2021

5 year review

I have been with Saga for my Health Insurance through AXA and have received excellent care and Support throughout. Reviewed on: 28th September 2021

Hip replacement

Good prompt service. Would have been in pain for years without health insurance. Reviewed on: 27th September 2021

Great service and product

The staff at Saga always have the time to discuss your needs and never rush you. They are friendly and caring . A great service on an age where customer service is not a priority. Saga have retained their personal touch and great service. Reviewed on: 26th September 2021

Customer Service

Saga's customer service is second to none AND you actually get to talk to a real person AND on the first attempt. Reviewed on: 25th September 2021

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