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Saga: Health insurance reviews

Name: Health insurance
Rating: 4.81 (889 reviews)

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4.81

Based on 889 reviews, last reviewed 10th Sep 2026

10600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Knowledgeable staff. Knowledgeable staff. Easy to get the cover I want Reviewed on: 10th September 2026

Latest lowest rating:

1

Uncompetitive on Annual Travel insurance Took out an annual travel insurance policy. Called to update with a medical condition and the advisor, lacking all empathy went through process and th... Read more Reviewed on: 29th October 2025

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About this product

Saga offer health insurance policies for over 50s.

Saga health insurance includes a choice of hospitals, GP service and a choice of four different health plans. You can also choose to improve your protection with options like Extended Cancer Cover.

Saga health insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.
Best health insurance provider 2025

Awarded to the insurer rated highest in customer reviews for all types of UK private health insurance.

Saga Health insurance reviews (889)

Good Customer Service

Efficient contact and prompt response Reviewed on: 26th August 2026

Reliable, easy to access and supported throughout.

Reliable, easy to access and supported throughout. Reviewed on: 26th August 2026

Double banking!

We like the ability to pick up the phone and get instant advice and guidance. Just as important these days is the ability at renewal time to discuss and negotiate the renewal premium. My wife recently needed major surgery and although the NHS provided it, we always had the reassurance that Sage was standing by in the wings because she had stage 4 cancer and every moment counts. to have Saga's backup was oh so comforting. Reviewed on: 26th August 2026

No experience needed yet.

No experience needed yet. So I cannot comment on this factor at all. Reviewed on: 26th August 2026

No problems whatsoever.

No problems whatsoever. Very pleased with the cover. Reviewed on: 26th August 2026

Heart attack in France.

My father had a heart attack in France and needed after three weeks to be repatriated. Saga took us all through the process calmly, kindly and with thoughtfulness. Reviewed on: 26th August 2026

Just the right choice

The communication and honesty in describing the service and the process in claiming was excellent. The staff were excellant and answered all my questions. Reviewed on: 26th August 2026

Feeling safely insured

Have been with saga for decades and very few problems dealing with them, easy to get through on the phone to speak to someone which is rare nowadays Reviewed on: 26th August 2026

Very good experience

From the initial request until the end the staff were helpful and polite. Reviewed on: 26th August 2026

Good value - good cover

I was impressed with the ease of taking out insurance with Saga and satisfied that it covers all my needs Reviewed on: 26th August 2026

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