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Saga: Health insurance reviews

4.88
Based on 768 reviews, last reviewed 12th Oct 2025
62400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Saga made excellent arrangements for my care and ret... Saga made excellent arrangements for my care and return to the UK when I was taken ill in India. Reviewed on: 12th October 2025
Jennie Newing's avatar
Jennie Newing

Latest lowest rating:

1

My premium went up 60% year and it took 3 exten... My premium went up 60% this year and it took 3 extended phone calls to find out there wasn’t a better offer really poor quality service Reviewed on: 26th September 2025
Andrew P's avatar
Andrew P

About this product

Saga offer health insurance policies for over 50s.

Saga health insurance includes a choice of hospitals, GP service and a choice of four different health plans. You can also choose to improve your protection with options like Extended Cancer Cover.

Saga health insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Health insurance reviews (768)

Insured my holiday despite having suffered cancer.

5
Insured my holiday despite having suffered cancer. One of the few insurers to agree the cover Reviewed on: 27th September 2025

Good service and support

5
Good service and support with my situation Reviewed on: 27th September 2025

Best health insurer

5
Excellent insurer. Website is easy to use. Thank you. Reviewed on: 27th September 2025

Yes very good as soon as I made my claim it was deal...

5
Yes very good as soon as I made my claim it was dealt with very quickly. So I’m well satisfied Reviewed on: 27th September 2025

I mean what more is there to say than Saga do everyt...

5
I mean what more is there to say than Saga do everything they stand for, what more can a customer want ? A+++ service provider ! Reviewed on: 27th September 2025

Never had any problems with saga

5
Never had any problems with saga. Always a phone call away to sort car insurance. Excellent Reviewed on: 27th September 2025

It's so good to be able to speak to a person on the...

5
It's so good to be able to speak to a person on the phone, especially as that person takes the time to really listen and to offer advice that you know is done with knowledge and empathy. One feels that you matter more than any corporate procedure. Reviewed on: 27th September 2025

Extremely helpful staff and excellent service.

5
I had 5 hip replacements over the years and 2 knee replacements. The Saga team were always very helpful and payments were authorised. Now we are older then excess to pay has increased, but in compensation yearly payment has decreased somewhat. Options are always clearly explained and suggestions made. Tha staff are very helpful. Reviewed on: 27th September 2025

I was dealt with very efficiently when I got through...

4
I was dealt with very efficiently when I got through on the telephone but gave up after a wait of 20 minutes when phoning the day before, despite being given a 15 minute estimate. This is just a waste of time. Excellent customer service when I did get through though Reviewed on: 27th September 2025

Top people

5
Very good service, excellent advice. Reviewed on: 27th September 2025

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