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Saga: Health insurance reviews

4.83
Based on 415 reviews, last reviewed 1st Sep 2025
29300% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Saga annual holiday cover is excellent. I have been with Saga for annual holiday cover for several years and had excellent service. When I did need to make a claim, it was dealt with very p... Read more Reviewed on: 1st September 2025
Patricia F's avatar
Patricia F

Latest lowest rating:

1

Too quick to cancel existing policies Had an annual family travel insurance policy with Saga. Rang them to update with a new medical diagnosis - nothing serious. Saga's response was to can... Read more Reviewed on: 14th August 2025
DOL's avatar
DOL

About this product

Saga offer health insurance policies for over 50s.

Saga health insurance includes a choice of hospitals, GP service and a choice of four different health plans. You can also choose to improve your protection with options like Extended Cancer Cover.

Saga health insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Health insurance reviews (415)

Considerations on SAGA Health Insurance

5
I was concerned when SAGA changed to BUPA as underwriter but so far, the experience has been good. I'm always worried however that as with any insurance product making a claim affects future premiums so am reluctant to use the service. Reviewed on: 17th August 2025

It was quite a good quote and very professional on e...

5
It was quite a good quote and very professional on explantion of my policy offered and were very detailed ,expedited and completed in a day Reviewed on: 17th August 2025

emergency treatment holiday costs reimbursed

4
Was taken into hospital under a blue light and had major surgery with a relatively long time for recovery. I had booked and paid for a holiday. Contact shared services and all my costs were reimbursed in a stress free manner Reviewed on: 16th August 2025

Insurance

5
I have had my insurance through saga for a number of years. I can not fault this insurance, excellent customer service, from start to finish Reviewed on: 16th August 2025

The service received from Saga is extremely good and...

5
The service received from Saga is extremely good and their customer support is very friendly. Reviewed on: 16th August 2025

Competitive rates .

5
Competitive rates . Very helpful positive experiences with saga agent . Thanks Reviewed on: 16th August 2025

Easy application process

4
Easy application process, competituve price. Reviewed on: 16th August 2025

Easy polite and competitive.

5
Easy polite and competitive. Easy to contact and actually reduced my premium with everyone else putting there’s up. Reviewed on: 15th August 2025

Saga changed their underwriters from AXA to Bupa whi...

5
Saga changed their underwriters from AXA to Bupa which I think was a clever and informed thing to do. It makes me feel more confident to be with Saga and a lot less worried about huge price increases. They are very good at explaining things , both on paper and online. I have hearing difficulties so I'm pleased I can use My Saga online. I have been involved with Saga for many years now, and can honestly say that I have not been disappointed with them. Reviewed on: 15th August 2025

Just very helpful and able to speak to someone easily

4
Just very helpful and able to speak to someone easily Reviewed on: 15th August 2025

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