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Saga: Health insurance reviews

Name: Health insurance
Rating: 4.81 (889 reviews)

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4.81

Based on 889 reviews, last reviewed 10th Sep 2026

10600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Knowledgeable staff. Knowledgeable staff. Easy to get the cover I want Reviewed on: 10th September 2026

Latest lowest rating:

1

Uncompetitive on Annual Travel insurance Took out an annual travel insurance policy. Called to update with a medical condition and the advisor, lacking all empathy went through process and th... Read more Reviewed on: 29th October 2025

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About this product

Saga offer health insurance policies for over 50s.

Saga health insurance includes a choice of hospitals, GP service and a choice of four different health plans. You can also choose to improve your protection with options like Extended Cancer Cover.

Saga health insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.
Best health insurance provider 2025

Awarded to the insurer rated highest in customer reviews for all types of UK private health insurance.

Saga Health insurance reviews (889)

Great Health Service. Thoroughly recommend.

Prompt phone service. Expert advice. Very friendly and helpful. Reviewed on: 27th August 2026

Recent requests for information and assistance about...

Recent requests for information and assistance about a possible claim in the near future were dealt with very efficiently and swiftly on the telephone by Robert, who then followed up by prompt forwarding of detailed information online. Reviewed on: 27th August 2026

ClaimThey have processed claims very promptly

They have processed claims very promptly Reviewed on: 27th August 2026

Helpful and understanding.

Been with Saga for a number of years and have always found them to be helpful and understanding when contacted. Reviewed on: 27th August 2026

Excellent service and a trustworthy company.

Excellent service and a trustworthy company. Have been a customer for many years. Reviewed on: 27th August 2026

They are always quick to answer the phone and advise...

They are always quick to answer the phone and advise Reviewed on: 27th August 2026

Customer focused efficient, effective service

I was provided with extremely comprehensive information when choosing an insurance company for healthcare. I have made several enquiries about claims which have been dealt with effectively and efficiently by empathic staff. Follow up actions eg emails with consultant lists are available promptly. In the current climate these simple customer focussed activities are a rarity and a joy to behold Reviewed on: 27th August 2026

Saga Health insurance and I’m very happy with...

I have Saga Health insurance and I’m very happy with them. I use online GP as much as I can and they are very useful. Reviewed on: 27th August 2026

When I phoned for health insurance the lady was very...

When I phoned for health insurance the lady was very helpful and explained everything to me Reviewed on: 27th August 2026

Excellent service, good value for money.

Excellent service, good value for money. It’s a name you know you can trust should you need to make a claim. Reviewed on: 27th August 2026

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