Write a review

Scottish Widows: Pension reviews

Name: Pension
Rating: 1.26 (62 reviews)

View other Scottish Widows products

1.17

Based on 62 reviews, last reviewed 21st Mar 2025

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

4 star

3 star

2 star

94%

Latest highest rating:

5

Great customer and digital services Switched all my pensions to my workplace pension with Scottish Widows. Such a smooth process, I was kept well informed throughout. Their app is great,... Read more Reviewed on: 12th January 2022

Latest lowest rating:

1

Everything was a struggle. Everything was a struggle. Two GDPR breaches. Still pending information on why the plan performance was so dire. Reviewed on: 21st March 2025

Read all reviews See your review

About this product

Scottish Widows pension reviews written by Smart Money People like you. For many of us, our pension is an important part of our financial future. Finding a pension provider that you can trust and rely on is a must for many people. Take a look at our Scottish Widows pension reviews to find out what life at Scottish Widows is really like. If you hold this pension, we'd love you to write an honest review here too!

Scottish Widows Pension reviews (62)

Review of the Scottish Widows, Pension:

Pension Protector fund - what a scandalous misnomer!

My Pension Fund certainly wasn't "protected" by Scottish Widows. Being able to see the value of my pension every time I logged into my LIoyds Bank account, I watched the value of the fund fall over the past two years and then take a nosedive through this summer. When I cashed-in the fund in late September this year, the value had been eroded by around 30 per cent. The poor performance of my fund was matched by the service I received from Scottish Widows staff. Several telephone hours were spent being passed from person to person and holding on their telephone service. This caused many days delay to activating the termination of my fund, whilst its value was continuing to fall. Further incompetence and lack of professionalism was displayed in errors to my final confirmation letter from Scottish Widows. This appalling custodianship of peoples' pensions is scandalous. Reviewed on: 19th December 2022

Distressing

I was persuaded by an advisor at Lloyds TSB to start a pension with Scottish Widows. At the time I could barely afford it but it seemed sensible to start saving for my pension. A couple of years later I was horrified to discover that there was now half the money that I had saved in the account. I was upset that money I had struggled to save had been halved. I stopped payments and rang Scottish Widows who told me that there was nothing that I could do about it as it was a risk I took when I took the policy out. In the great scheme of things it was a relatively small amount of money, but money that I could ill afford to lose. Reviewed on: 29th August 2015

Do you have a different Scottish Widows product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Pension
from Royal London 1.68 from 98 reviews
SIPP
from Curtis Banks 1.00 from 4 reviews
Pension
from AJ Bell 4.73 from 9 reviews

There's still more to see!

Scottish Widows has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub