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Curtis Banks: SIPP reviews

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1.00
Based on 6 reviews, last reviewed 13th Nov 2025
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1

Avoid CURTIS BANKS Stay clear of Curtis Banks as they are completely incompetent in dealing with your SIPP Pension fund. It has taken the Lease Department 29months to fo... Read more Reviewed on: 13th November 2025
Jonathan Malster's avatar
Jonathan Malster
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About this product

Curtis Banks pension reviews written by Smart Money People like you. For many of us, our pension is an important part of our financial future. Finding a pension provider that you can trust and rely on is a must for many people. Take a look at our Curtis Banks pension reviews to find out what life at Curtis Banks is really like. If you hold this pension, we'd love you to write an honest review here too!

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Curtis Banks SIPP reviews (6)

Avoid CURTIS BANKS

1
Stay clear of Curtis Banks as they are completely incompetent in dealing with your SIPP Pension fund. It has taken the Lease Department 29months to formalise a Tennant Lease for my new Commercial Property held in the SIPP. The Lease department are the worst I have come across in my long career. DONT TOUCH !!! Reviewed on: 13th November 2025
Jonathan Malster's avatar
Jonathan Malster

Utterly useless.

1
Utterly useless. Do not get a SIPP with this company. The worst bank I have ever dealt with. Incompetent, inadequate and unbelievably slow. Reviewed on: 24th September 2025
David M's avatar
David M

Zero customer service, avoid like the plague.

1
As per the previous reviews, an appalling company with wait times in excess of 30 minutes, basically nobody is answering the telephones for the slightest query. Supposedly this was going to get better. It's just a joke except it's not funny when it is your pension. Reviewed on: 14th October 2024
C G's avatar
C G

Useless

1
The worst company I have ever dealt with. Moving my investments over to them through a financial advisor has been the biggest life and financial mistake I’ve ever made. Don’t answer emails, impossible to communicate with. Can’t communicate with each other. One unexplained cost after another. I’ve lost £1000s Reviewed on: 11th January 2023
Kate Hornby's avatar
Kate Hornby

Hopeless since taken over

1
Suffolk Life were excellent - since they have been taken over and rebranded as Curtis Banks they are hopeless. They even telephoned me to ask me if I had received a payment 3 months earlier because their records showed they had failed to make it!! Reviewed on: 17th April 2019
Chris's avatar
Chris

Hopelessly incompetent.

1
Fail to carry out instructions, late with their statements, fail to question two valuations 30% apart and simply plump for the lower, fail to react to complaints until you threaten the Pension Ombudsman. Reviewed on: 13th September 2018
Nigel Cooksley 's avatar
Nigel Cooksley

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