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Sheilas Wheels: Car insurance reviews

Name: Car insurance
Rating: 2.74 (186 reviews)

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2.44

Based on 186 reviews, last reviewed 10th Oct 2025

200% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

31%

13%

49%

Latest highest rating:

5

Great Insurance Company Shelia's Wheels have been my insurers for many years now. Customer services are always helpful and quick to respond and we always get a good deal. Reviewed on: 5th September 2025

Latest lowest rating:

1

Paid upfront for 12 months car insurance, i phoned t... Paid upfront for 12 months car insurance, i phoned them to cancel the policy after 10 months as I've sold the car, the cheeky gets said it's XOXO amou... Read more Reviewed on: 10th October 2025

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About this product

Sheilas’ Wheels car insurance is award-winning cover for UK customers.

With Sheilas’ Wheels car insurance, you get 24/7 accident helpline, a courtesy car and windscreen cover with the comprehensive cover. There’s also a range of optional extras including legal protection, breakdown cover and key cover.

Sheilas’ Wheels car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Sheilas’ Wheels before, you can also leave a review and share your experience.

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Sheilas Wheels Car insurance reviews (186)

Great quote & Great customer service

My quotes don't leave me in shock and it was quick & easy to arrange for assistance when my car tyre was badly punctured/torn on exposed metal whilst ì had my kids with me, the sort of customer service I like to experience Reviewed on: 23rd August 2021

Remigiusz

After being with them for around four years wanted to cancel my policy and direct debit. Ring and spoke to them about the cancelation and been charged 9.58. Day after i been charged 94.17 my normal direct debit for insurance and when i ring them back they say that this direct debit is a charge for my cancelation aswell. I was not informed about it when i was on the call to cancel policy about monthly direct debit charge for cancelation of policy. Be careful with this company, fishy Reviewed on: 25th June 2021

Highly recommend

I’ve been with sheilas wheels since I past my test and they not let down so far. Reliable trust worthy company. Reviewed on: 15th April 2021

CON

I would not recommend!!! I found out they were changing me 3 times the standard amount and without breakdown cover. GO WITH ANOTHER COMPANY!! Reviewed on: 27th January 2021

AVOID. Obstruction and delay tactics all the time

I have tried to cancel the auto renewal of my policy and it's a nightmare. The website is useless. They don't respond to emails, you cannot get through on the chat service, and once I got through to their phone service it took forever just to speak to someone. They have minutes of introductory recorded chat that is nothing to do with what you want. They do everything they can to obfuscate and get you to give up. I eventually got through and was asked to hold twice. Then they tell me I can't stop the auto renew until the final 30 days of the policy. How can this be legal? Reviewed on: 7th October 2020

Shocking

Wish I could give zero stars for these clowns Reviewed on: 26th September 2020

DO NOT trust this company!

DO NOT trust this company! Each representative says a completely different thing, the wait times are very long on the phone, and they put me in a terrible situation that could have had serious consequences! They allowed me to be insured as a secondary driver on my friend's car, and then when we called to renew the policy, they told me my policy with them was never valid, meaning I had been driving without insurance for almost 2 weeks! They stated that they only cover UK-residents, and thus had just ignored me multiple times when I told them I live in France and have a French driver's license. I was stuck on a vacation with an uninsured car and had to take out temporary insurance for 100£ for one day! To top it off, they refused to refund the amount of my policy! Terrible company, almost ruined my 35th birthday trip! Reviewed on: 23rd September 2020

Stopped switching

I used to switch car insurance every 12 months, I decided around 4 years ago that I don't mind paying a couple of pounds extra to remain with Sheilas Wheels (but most of the time they are cheaper anyway!) They are a lovely company to deal with and they have made swapping vehicles / cover super easy by allowing this to happen through their web portal. Reviewed on: 18th September 2020

Plop

Utter plop! Don’t bother. They’re f***king useless Reviewed on: 18th August 2020

Fantastic service

Now I am yet to make a claim but I can say with certainty that Sheilas Wheels offer some of the most competitive prices around, even to a relatively new driver such as myself. I have had to make use of their temporary insurance to allow myself to drive my girlfriends car whilst mine was in the garage and have taken advantage of both types they offer (one being to swap the vehicle you're insured to drive and the other being that you are insured on two cars at once). Either way, regardless of the amount of notice you are giving, they are particularly helpful in explaining the terms of your new policies and making sure you feel comfortable. Reviewed on: 22nd June 2020

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