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Sheilas Wheels: Car insurance reviews

Name: Car insurance
Rating: 2.73 (182 reviews)

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2.31

Based on 182 reviews, last reviewed 10th Feb 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

31%

13%

49%

Latest highest rating:

5

Straightforward and easy to deal with. Just really straight forward and easy to deal with. The online portal is very easy to navigate but if you ever need to pick up the phone and speak to ... Read more Reviewed on: 4th September 2024

Latest lowest rating:

1

I lost my partner of 20 years in January Tried to sp... I lost my partner of 20 years in January Tried to speak to someone 2 Hours later finally got a human in a foreign land broken English first one put me... Read more Reviewed on: 10th February 2025

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About this product

Sheilas’ Wheels car insurance is award-winning cover for UK customers.

With Sheilas’ Wheels car insurance, you get 24/7 accident helpline, a courtesy car and windscreen cover with the comprehensive cover. There’s also a range of optional extras including legal protection, breakdown cover and key cover.

Sheilas’ Wheels car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Sheilas’ Wheels before, you can also leave a review and share your experience.

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Sheilas Wheels Car insurance reviews (6)

Solid policy

sound and good value policy backed up with good customer service Reviewed on: 8th July 2019

Mixed bag

The most annoying thing about Sheila s wheels is how they never reward loyal customers. So each year you have to go on a comparison website get a cheaper quote (with sheilas wheels) cancel your existing policy and renew via the comparison site. even when you call you get told to do this- just so bureaucratic. They are also slow to send out documentation to prove your no claims bonus. Otherwise their customer service is friendly and informative. Reviewed on: 2nd August 2017

Update on previous review

My car was finally picked up following communication problems between garage, green flag and Sheila's Wheels. After some persistence on the phone Sheila's Wheels then finally came through. They made a decision on repairs within hours of the garage report and gave a valuation first thing the following morning. Also provided a courtesy car. Reviewed on: 18th April 2017

Great until I moved address

With Sheila's Wheels for coming up to 4 years and recently moved house to a nicer area. My husbands insurance went down considerably but when I called Sheila's wheels to amend my address they said my monthly premium would go up by £19!! When I questioned this saying I had only a month left until my annual renewal the suddenly changed their mind saying that I will actually be due £6 refund... Think I'll be going elsewhere when K policy is up next month Reviewed on: 29th August 2016

Car insurance

Unbelievable! I had my renewal through at around £300; just to double check I went onto a couple of comparison websites to find my basic premium was £13 cheaper! To be fair, when I rang them they did honour the cheaper quote and knocked off the !3 difference but I really do not feel it should have been necessary for me to do that. Why are they quoting more favourable rates online? They also stuck a load of "extras" on which I had neither asked for nor wanted. I ended up saving £51 by going online. Happy with the person I dealt with on the phone who was very helpful and acknowledge that they reduced their prices but feel a bit ripped off that it was necessary for me to have to go on-line to get a fair deal Reviewed on: 30th May 2016

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Sheila's Wheels tried to charge me £15 to change my address but they eventually waived when this when I said I wouldn't renew the next month! Reviewed on: 7th March 2016

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