Christine Evans's community profile page

Write a review

Viewing profile for,

Christine Evans

Total reviews written

Helpful marks given to their reviews

210

Times reviews seen

All reviews (21)

Review of the Hastings Direct, Home Insurance:

View on product page

Great quote, shoddy service

Their quote on Confused.com for home and contents insurance ticked every box; that is until I tried to complete my purchase with the provider, all I got was a twily wheel which continued for the next 30 mins until it timed out. I contacted by Facebook Messenger, to be informed they were having "technical" issues and they could get someone to call me but it would take up to 3 days (my insurance was due for renewal before that). They then gave me a link to webchat trying to speak to anyone proved impossible. Then I tried phoning - the number given was one which costs £6 to call (very small letters - beware if considering phoning!!). but eventually, after persisting via Facebook messenger they supplied two other numbers - neither of which actually worked! either the person supplying them was clueless about this or they were trying to fob me off personally I would never consuder thiscompany again; they are a complete joke - if that is how they go about trying to attract new custom I shudder to think about the treatment I could get if I were with them and needed to make a claim. I am glad I never actually parted with any money and took out a policy with them. How they continue to function with this kind of shoddy service is beyone me! Reviewed on: 12th July 2020

Review of the Nationwide, FlexAccount:

View on product page

Flex account well worth having

Just for maintaining a balance of over £1000 in my Flex account I get free travel insurance when travelling in Europe; I travel a fair bit so it saves me a fortune Reviewed on: 8th February 2020

Review of the Animal Friends, Pet Insurance:

View on product page

okay price but a bit OTT on restrictions

Have 2 cats, the older one is insured through Animal Friends as they offered the most competitive price at the time I took out the insurance. When my youngest cat came to me from the Cats Protection League I felt it easiest to insure him with Animal Friends too and the monthly premium still remains reasonable. However when he first moved in he had a couple of episodes of blood in his faeces. He was checked out thoroughly by the vet who found no cause for concern and said it was probably just down to a change of diet. Indeed he had no further problems. I should have kept my mouth shut when I was asked if any medical history as they immediately seized on this to exclude gut problems from the insurance. Rather OTT, I thought and doesn't encourage me to be open and honest in the future. Reviewed on: 15th September 2019

Review of the Home Protect, Landlord Insurance:

View on product page

Ripped off or what

Took out landlord insurance with these guys back in 2013. They remained competitively priced until 2018, then a bit of a sharp increase but due to lack of time to research alternatives swallowed that one and stayed with them. This years renewal comes through, increase of around £300 - I have made no claims with them and trying to get through to speak to anyone was a complete joke. I found a far more reasonably priced insurer, and surprise surprise Home Protect suddenly found the time to return my call to "see what they could do". Too little, too late. I am gone Reviewed on: 15th September 2019

Review of the Nationwide, FlexAccount:

View on product page

Good current account

I have had a flex account with the Nationwide for many years now and wouldn't want to change to any other provider. They were great when I had my account hacked and money taken, refunding within 24 hours, and I get free travel insurance for holidays within Europe to boot. Great current account to have Reviewed on: 10th February 2019

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.