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Smart-Cover: Appliance Insurance reviews

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4.39
Based on 42 reviews, last reviewed 21st Sep 2022
No new 5 star reviews
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12%

Latest highest rating:

4

excellent service provider they were very reliable and helpful. response time and follow ups always dealt with effectively. Reviewed on: 21st September 2022
mandeep's avatar
mandeep

Latest lowest rating:

1

Boiler maintenance and insurance They maintained my boiler - it developed a leak and flooded my kitchen - they offered no service whatsoever and denied responsibility - and identifyin... Read more Reviewed on: 20th September 2022
David Long's avatar
David Long
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About this product

Thinking of insuring your next home appliance with Smart-Cover? Read reviews of the appliance cover they provide from our community members on Smart Money People to help you understand what the policies are really like. If you're more concerned about customer service, making a claim, or the price of the excess, please comment below, or read what others have said, and help one another!

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Smart-Cover Appliance Insurance reviews (42)

Top firm

5
I have all my electrical appliances insured with smart-cover, and I am very happy with the service. There representative Kevin Moore got me a great deal and looked after me Reviewed on: 27th July 2018
John smith's avatar
John smith

Great company

5
Great company and service would recommend to anyone looking for a trustworthy insurance company! Handled my claim in a professional and polite way. Quick and easy service making it good for someone who is busy and doesn’t have time to talk on the phone. Thanks Smart Cover Reviewed on: 3rd July 2018
Gina's avatar
Gina

Brilliant service

5
My washing machine broke down. The engineer was superb and came on time! No hassle at all. I will deffo let friends know about this company! Reviewed on: 3rd July 2018
Jo 's avatar
Jo

Do not use!

1
Still waiting for my dryer repair a few weeks after making claim.. this company want proof of ID, proof of address, numerous photos of appliance, proof of purchase for a repair! Have rung numerous times / sent emails with no response. Dire customer service. Will be cancelling my policy. Reviewed on: 26th June 2018
Louise 's avatar
Louise

Hellish company

1
Terrible company that needs PHOTO ID before the will process a claim - for a washing machine!!!!!!!!!!!! They offered a replacement at Half the retail value!!!!! I will never use them again and worn everyone to stay away. Reviewed on: 25th June 2018
Stefan's avatar
Stefan

Excellent Service

5
The customer service people were so polite and helpful. Reviewed on: 13th September 2017
J Jeffersen 's avatar
J Jeffersen

Great customer service

4
Great customer service, very polite and helpful .. the only reason iv not left 5 stars is because iv not made a claim so haven't delt with anyone in that department , so can't say Reviewed on: 11th September 2017
Dosa Alansi Cardwell's avatar
Dosa Alansi Cardwell

Just what I need

5
The insurance for my appliances is just what i was looking for Reviewed on: 10th September 2017
Caroline's avatar
Caroline

Would recommend to anyone

5
Excellent products delivered and administered by friendly caring staff. I have already recommended these guys to friends and family. Reviewed on: 9th September 2017
N M Musgrave's avatar
N M Musgrave

Perfect product

5
Easy and quick policy set-up. Knowledgeable and friendly staff. Reviewed on: 8th September 2017
Mike D's avatar
Mike D

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