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Smart-Cover: Appliance Insurance reviews

Name: Appliance Insurance
Rating: 4.45 (44 reviews)

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4.52

Based on 44 reviews, last reviewed 9th Jun 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

80%

3 star

2 star

11%

Latest highest rating:

5

Been with one of the leading Smart cover insurance p... Been with one of the leading Smart cover insurance providers for Appliance cover and Home emergency for over 2 years now and every time in emergency t... Read more Reviewed on: 9th June 2025

Latest lowest rating:

1

Boiler maintenance and insurance They maintained my boiler - it developed a leak and flooded my kitchen - they offered no service whatsoever and denied responsibility - and identifyin... Read more Reviewed on: 20th September 2022

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Smart-Cover Appliance Insurance reviews (44)

I love Smart Cover

Smart Cover are amazing they fixed my washing machine in 2 days !!!!! Reviewed on: 9th September 2022

Lovely Customer Service Team

The customer service team are always so helpful and friendly. Reviewed on: 9th September 2022

Repair

Quick turnaround time for Dishwasher repair. Back up and running within 48 hours Reviewed on: 9th September 2022

Great service

Dealing with Smart Cover was so easy. Really friendly service and they repaired my appliance really quickly. A great company. Reviewed on: 9th September 2022

Very help. Full

Very help full staff. I wish I had know about u and over complained before. I just thought domestic general. It elec gear the reason I left was they kept taken money for things I had got rid of many thanks Reviewed on: 26th August 2022

First timer

Although we have not made a claim the policy we purchased is the right one for us and our requirements. Dealing with a representative was easy with a speed call back service, and helpful member of the team. Reviewed on: 26th August 2022

Review

I have never used it to know how good it is and can not download what you have told me to Reviewed on: 17th August 2022

Great service!

Great service over the phone which resulted in a great deal for my insurance Reviewed on: 16th August 2022

Simple and efficient

Claimed with Smart Cover, it was so simple. Friendly team talk you through the process and help you all the way. Reviewed on: 19th July 2022

Awful

Absolutely shocking service. Wouldn’t bother with this company. Over 4 weeks to get a cooker element. Lied to constantly regarding sending a engineer out. Told the part arrived to be then told the part has not arrived. Could have got the part delivered to my house on next day delivery as enquired myself. Utterly poor Customer service. Complaints department is even more useless Reviewed on: 6th June 2022

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