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Smart-Cover: Appliance Insurance reviews

Name: Appliance Insurance
Rating: 4.51 (49 reviews)

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4.69

Based on 49 reviews, last reviewed 6th Jul 2025

500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

3 star

2 star

10%

Latest highest rating:

5

Got 5 Appliances covered from Smart cover insurance... Got 5 Appliances covered from Smart cover insurance and got the 5th one free, gud offer and great customer service . Reviewed on: 6th July 2025

Latest lowest rating:

1

Boiler maintenance and insurance They maintained my boiler - it developed a leak and flooded my kitchen - they offered no service whatsoever and denied responsibility - and identifyin... Read more Reviewed on: 20th September 2022

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About this product

Thinking of insuring your next home appliance with Smart-Cover? Read reviews of the appliance cover they provide from our community members on Smart Money People to help you understand what the policies are really like. If you're more concerned about customer service, making a claim, or the price of the excess, please comment below, or read what others have said, and help one another!

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Smart-Cover Appliance Insurance reviews (49)

Quick and easy

Used them for years always efficent and easy to deal with Reviewed on: 13th September 2022

Great friendly helpful

from the first time you give them a call, they are at the other end of the phone, very friendly and helpful. After submitting the breakdown of the w/machine, they are emailing you and keeping you in the loop with the whole process from the engineer attending, to being unable to fix the product, to choosing a new w/machine and delivery. A very helpful team. Reviewed on: 13th September 2022

Best on the Market

Very experienced staff super quick in answering the phone and amazing how speedy my enquiry was dealt with and the repair work carried out. I did receive a replacement item and this arrived as stated. Engineers were efficient and carried out their job in a timely manner. Would definitely recommend Smart Cover to all my friends and I have done - keep up the good work guys I am really pleased with fast and efficient service. Reviewed on: 12th September 2022

Helpful, knowledgeable and value for money

Smart-Cover provide insurance for my granddaughter's laptop. They were most helpful in arranging this, explaining exactly what was what, and my policy for the laptop is excellent value for money. Reviewed on: 10th September 2022

Speedy service

Called up in the morning and had someone round in the afternoon and had the part so fixed it straight away Reviewed on: 9th September 2022

I love Smart Cover

Smart Cover are amazing they fixed my washing machine in 2 days !!!!! Reviewed on: 9th September 2022

Lovely Customer Service Team

The customer service team are always so helpful and friendly. Reviewed on: 9th September 2022

Repair

Quick turnaround time for Dishwasher repair. Back up and running within 48 hours Reviewed on: 9th September 2022

Great service

Dealing with Smart Cover was so easy. Really friendly service and they repaired my appliance really quickly. A great company. Reviewed on: 9th September 2022

Very help. Full

Very help full staff. I wish I had know about u and over complained before. I just thought domestic general. It elec gear the reason I left was they kept taken money for things I had got rid of many thanks Reviewed on: 26th August 2022

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