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Smart-Cover: Appliance Insurance reviews

Name: Appliance Insurance
Rating: 4.5 (48 reviews)

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4.67

Based on 48 reviews, last reviewed 6th Jul 2025

600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

3 star

2 star

10%

Latest highest rating:

5

Broken down washing machine was a pain but fortunate... Broken down washing machine was a pain but fortunately I had washing machine breakdown cover with Smart Cover who send their engineer to sort out the ... Read more Reviewed on: 6th July 2025

Latest lowest rating:

1

Boiler maintenance and insurance They maintained my boiler - it developed a leak and flooded my kitchen - they offered no service whatsoever and denied responsibility - and identifyin... Read more Reviewed on: 20th September 2022

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About this product

Thinking of insuring your next home appliance with Smart-Cover? Read reviews of the appliance cover they provide from our community members on Smart Money People to help you understand what the policies are really like. If you're more concerned about customer service, making a claim, or the price of the excess, please comment below, or read what others have said, and help one another!

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Smart-Cover Appliance Insurance reviews (48)

Broken down washing machine was a pain but fortunate...

Broken down washing machine was a pain but fortunately I had washing machine breakdown cover with Smart Cover who send their engineer to sort out the issue and got it to work. Reviewed on: 6th July 2025

Smart Cover customer support advisor arranged for an...

Smart Cover customer support advisor arranged for an engineer to repair my broken dishwasher. The engineer came later that evening and fixed the problem very professionally Reviewed on: 4th July 2025

Burst pipes, Smart cover Homer emergency team

Burst pipes is a nightmare, unfortunately i had to go through it but fortunately i had Smart cover insurance which is Home Emergency. I called the customer support team and they were able to quickly send an engineer before it went worst. All sorted and taken care. excellent service, Thanks for the timely help Reviewed on: 2nd July 2025

Excellent Customer service

Mike from smart cover offered me such an excellent customer service, i had an issue with the boiler and mike helped me throught the trobleshoot process and even arranged an engineer to fix the boiler. Reviewed on: 25th June 2025

Been with one of the leading Smart cover insurance p...

Been with one of the leading Smart cover insurance providers for Appliance cover and Home emergency for over 2 years now and every time in emergency times they have always stood with me and sorted out my Appliance or Home emergency issues. i give them the best rating for their outstanding customer service. Reviewed on: 9th June 2025

I’ve had a great experience using Smart Cover’s appl...

I’ve had a great experience using Smart Cover’s appliance insurance. Their team was responsive when I had an issue with my washing machine, and the claim process was quick and smooth. It’s affordable, and the coverage includes most of my essential kitchen appliances. Definitely gives peace of mind for homeowners like me. For anyone in the UK looking for a trusted provider, Smart Cover is a solid choice. You can check them out at https://smart-cover.co.uk/ Reviewed on: 16th May 2025

excellent service provider

they were very reliable and helpful. response time and follow ups always dealt with effectively. Reviewed on: 21st September 2022

Boiler maintenance and insurance

They maintained my boiler - it developed a leak and flooded my kitchen - they offered no service whatsoever and denied responsibility - and identifying their company is registered in the Channel Islands so there is no address - don't touch them with a barge pole Reviewed on: 20th September 2022

Quick replacement when part was obsolete

The outer glass on my oven door shattered with no warning. An engineer was out within the next couple of days. When it was established the part was obsolete, a replacement was offered and delivered quickly. I was kept up to date by my claims manager. Reviewed on: 15th September 2022

Quick and easy

Used them for years always efficent and easy to deal with Reviewed on: 13th September 2022

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