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Smart-Cover reviews

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Rated Excellent • 4.60/5

Smart-Cover reviews

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Verified business Last reviewed within 14 days
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Review summary

People rate this company as Excellent based on 83 product reviews

Average score of 4.60/5
5 star
85%
4 star
5%
3 star
0%
2 star
0%
1 star
10%
Reviews for Smart-Cover have trended positively over the past 90 days

Latest positive rating

5/5

Got my boiler service done today, had booked through...

Got my boiler service done today, had booked through smart cover. Engineer was very gud he briefed me about the process of servicing and told... Got my boiler service done today, had booked through smart cover. Engineer was very gud he briefed me about the process of servicing and told me the benefits about servicing. Gud customer service. Read more Read less

{"display":"Muzammil Ghani","full_name":"Muzammil Ghani","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1290161.png"}}'s avatar

Latest negative rating

1/5

Terrible service!

Terrible service!! Purchased appliance insurance for peace of mind in the event of a breakdown. Now I've been 3 weeks without a washer. No repair... Terrible service!! Purchased appliance insurance for peace of mind in the event of a breakdown. Now I've been 3 weeks without a washer. No repair & no solution. Customer service is terrible. Constantly told its under review & will be in contact asap. Do not waste your money on these insurers!! Read more Read less

{"display":"Stewart ","full_name":"Stewart ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
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About Smart-Cover

Smart-Cover offer specialist appliance insurance and cover for common household items. Looking for Smart-Cover reviews? Read them on Smart Money People to help make up your mind when looking for the best appliance insurance. Or have you used Smart-Cover in the past, or a have a current policy with them? Please share a Smart-Cover review of your own and help out other people!

Smart-Cover at a glance

Reviews for Smart-Cover

Showing 11 of 83 company reviews • Last reviewed within 14 days

Terrible service!

Appliance Insurance • 9th January 2026

Terrible service!! Purchased appliance insurance for peace of mind in the event of a breakdown. Now I've been 3 weeks without a washer. No repair... Terrible service!! Purchased appliance insurance for peace of mind in the event of a breakdown. Now I've been 3 weeks without a washer. No repair & no solution. Customer service is terrible. Constantly told its under review & will be in contact asap. Do not waste your money on these insurers!! Read more Read less

{"display":"Stewart ","full_name":"Stewart ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews

Got my boiler service done today, had booked through...

Home Emergency Cover • 7th August 2025

Got my boiler service done today, had booked through smart cover. Engineer was very gud he briefed me about the process of servicing and told... Got my boiler service done today, had booked through smart cover. Engineer was very gud he briefed me about the process of servicing and told me the benefits about servicing. Gud customer service. Read more Read less

{"display":"Muzammil Ghani","full_name":"Muzammil Ghani","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1290161.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    I am very excited to say I got a like to like replac...

    I am very excited to say I got a like to like replacement from Smart Cover for my washing machine as my 6 year old... I am very excited to say I got a like to like replacement from Smart Cover for my washing machine as my 6 year old washing machine broke down and they found out that it was better to replace than repair as the cost of repair was more. thanks to Smart Cover for the great service. Read more Read less

    {"display":"Oliver B","full_name":"Oliver B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Had issues with boiler was sorted within 24 hrs by s...

    Had issues with boiler was sorted within 24 hrs by smart cover

    {"display":"Shabana A","full_name":"Shabana A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Home Emergency Cover has been a good purchase for me...

    Home Emergency Cover has been a good purchase for me as it covers Plumbing & Drainage, Boiler Breakdown, Pests, Door Locks, Central Heating and electrical... Home Emergency Cover has been a good purchase for me as it covers Plumbing & Drainage, Boiler Breakdown, Pests, Door Locks, Central Heating and electrical cover, phew all these under one home emergency policy, its a gud bargain. would recommend to all . Read more Read less

    {"display":"Junior B","full_name":"Junior B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Got 5 Appliances covered from Smart cover insurance...

    Got 5 Appliances covered from Smart cover insurance and got the 5th one free, gud offer and great customer service .

    {"display":"Michael J","full_name":"Michael J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Broken down washing machine was a pain but fortunate...

    Broken down washing machine was a pain but fortunately I had washing machine breakdown cover with Smart Cover who send their engineer to sort out... Broken down washing machine was a pain but fortunately I had washing machine breakdown cover with Smart Cover who send their engineer to sort out the issue and got it to work. Read more Read less

    {"display":"Kieran ","full_name":"Kieran ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Boiler service sorted today with great professional...

    Boiler service sorted today with great professional engineer, smart cover done a guy service professionally, u deserve a 5 star, happy with your service

    {"display":"Dilip D","full_name":"Dilip D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Boiler breakdown was sorted on the same day by smart...

    Boiler breakdown was sorted on the same day by smart cover insurance, customer support team was very helpful and knowledgeable

    {"display":"Surangani ","full_name":"Surangani ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Smart Cover customer support advisor arranged for an...

    Smart Cover customer support advisor arranged for an engineer to repair my broken dishwasher. The engineer came later that evening and fixed the problem very professionally

    {"display":"Oliver B","full_name":"Oliver B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Burst pipes, Smart cover Homer emergency team

    Burst pipes is a nightmare, unfortunately i had to go through it but fortunately i had Smart cover insurance which is Home Emergency. I called... Burst pipes is a nightmare, unfortunately i had to go through it but fortunately i had Smart cover insurance which is Home Emergency. I called the customer support team and they were able to quickly send an engineer before it went worst. All sorted and taken care. excellent service, Thanks for the timely help Read more Read less

    {"display":"Muneera B","full_name":"Muneera B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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