Smart Money People Logo

Voting in the Insurance choice awards 2025 is open - Vote here

Share this page
Link copied

Smart-Cover reviews

Smart-Cover logo
Rated Excellent • 4.78/5

Smart-Cover reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 82 product reviews

Average score of 4.78/5
5 star
86%
4 star
5%
3 star
0%
2 star
0%
1 star
9%

Latest positive rating

5/5

Got my boiler service done today, had booked through...

Got my boiler service done today, had booked through smart cover. Engineer was very gud he briefed me about the process of servicing and told... Got my boiler service done today, had booked through smart cover. Engineer was very gud he briefed me about the process of servicing and told me the benefits about servicing. Gud customer service. Read more Read less

{"display":"Muzammil Ghani","full_name":"Muzammil Ghani","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1290161.png"}}'s avatar

Latest negative rating

1/5

Dreadful Customer Service.

Very difficult to make contact by telephone for any reason. Agents are not empathetic, caring, or concerned when you report an emergency. Company employs plumbers... Very difficult to make contact by telephone for any reason. Agents are not empathetic, caring, or concerned when you report an emergency. Company employs plumbers who tell lies, mislead customers, and do not complete work satisfactorily. Policy is not worth the paper it is written on. Never again ! ! DO NOT waste your money, - avoid this company like you would the plague ! Read more Read less

{"display":"R. Adams","full_name":"R. Adams","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home Emergency Cover
R. Adams 15th December 2022
See more reviews for Smart-Cover products

About Smart-Cover

Smart-Cover offer specialist appliance insurance and cover for common household items. Looking for Smart-Cover reviews? Read them on Smart Money People to help make up your mind when looking for the best appliance insurance. Or have you used Smart-Cover in the past, or a have a current policy with them? Please share a Smart-Cover review of your own and help out other people!

Smart-Cover at a glance

Reviews for Smart-Cover

Showing 11 of 82 company reviews • Last reviewed within 7 days

Got my boiler service done today, had booked through...

Home Emergency Cover • 7th August 2025

Got my boiler service done today, had booked through smart cover. Engineer was very gud he briefed me about the process of servicing and told... Got my boiler service done today, had booked through smart cover. Engineer was very gud he briefed me about the process of servicing and told me the benefits about servicing. Gud customer service. Read more Read less

{"display":"Muzammil Ghani","full_name":"Muzammil Ghani","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1290161.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

I am very excited to say I got a like to like replac...

Home Emergency Cover • 6th August 2025

I am very excited to say I got a like to like replacement from Smart Cover for my washing machine as my 6 year old... I am very excited to say I got a like to like replacement from Smart Cover for my washing machine as my 6 year old washing machine broke down and they found out that it was better to replace than repair as the cost of repair was more. thanks to Smart Cover for the great service. Read more Read less

{"display":"Oliver B","full_name":"Oliver B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Had issues with boiler was sorted within 24 hrs by s...

    Had issues with boiler was sorted within 24 hrs by smart cover

    {"display":"Shabana A","full_name":"Shabana A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Home Emergency Cover has been a good purchase for me...

    Home Emergency Cover has been a good purchase for me as it covers Plumbing & Drainage, Boiler Breakdown, Pests, Door Locks, Central Heating and electrical... Home Emergency Cover has been a good purchase for me as it covers Plumbing & Drainage, Boiler Breakdown, Pests, Door Locks, Central Heating and electrical cover, phew all these under one home emergency policy, its a gud bargain. would recommend to all . Read more Read less

    {"display":"Junior B","full_name":"Junior B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Got 5 Appliances covered from Smart cover insurance...

    Got 5 Appliances covered from Smart cover insurance and got the 5th one free, gud offer and great customer service .

    {"display":"Michael J","full_name":"Michael J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Broken down washing machine was a pain but fortunate...

    Broken down washing machine was a pain but fortunately I had washing machine breakdown cover with Smart Cover who send their engineer to sort out... Broken down washing machine was a pain but fortunately I had washing machine breakdown cover with Smart Cover who send their engineer to sort out the issue and got it to work. Read more Read less

    {"display":"Kieran ","full_name":"Kieran ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Boiler service sorted today with great professional...

    Boiler service sorted today with great professional engineer, smart cover done a guy service professionally, u deserve a 5 star, happy with your service

    {"display":"Dilip D","full_name":"Dilip D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Boiler breakdown was sorted on the same day by smart...

    Boiler breakdown was sorted on the same day by smart cover insurance, customer support team was very helpful and knowledgeable

    {"display":"Surangani ","full_name":"Surangani ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Smart Cover customer support advisor arranged for an...

    Smart Cover customer support advisor arranged for an engineer to repair my broken dishwasher. The engineer came later that evening and fixed the problem very professionally

    {"display":"Oliver B","full_name":"Oliver B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Burst pipes, Smart cover Homer emergency team

    Burst pipes is a nightmare, unfortunately i had to go through it but fortunately i had Smart cover insurance which is Home Emergency. I called... Burst pipes is a nightmare, unfortunately i had to go through it but fortunately i had Smart cover insurance which is Home Emergency. I called the customer support team and they were able to quickly send an engineer before it went worst. All sorted and taken care. excellent service, Thanks for the timely help Read more Read less

    {"display":"Muneera B","full_name":"Muneera B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Excellent Customer service

    Mike from smart cover offered me such an excellent customer service, i had an issue with the boiler and mike helped me throught the trobleshoot... Mike from smart cover offered me such an excellent customer service, i had an issue with the boiler and mike helped me throught the trobleshoot process and even arranged an engineer to fix the boiler. Read more Read less

    {"display":"Mark T","full_name":"Mark T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

    Products from Smart-Cover

    Showing all products offered by Smart-Cover

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice