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Smart-Cover reviews

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Rated Good • 4.47/5

Smart-Cover reviews

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Review summary

People rate this company as Good based on 67 product reviews

Average score of 4.47/5
5 star
84%
4 star
6%
3 star
0%
2 star
0%
1 star
10%

Latest positive rating

4/5

excellent service provider

they were very reliable and helpful. response time and follow ups always dealt with effectively.

{"display":"mandeep","full_name":"mandeep","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Appliance Insurance
mandeep 21st September 2022

Latest negative rating

1/5

Dreadful Customer Service.

Very difficult to make contact by telephone for any reason. Agents are not empathetic, caring, or concerned when you report an emergency. Company employs plumbers... Very difficult to make contact by telephone for any reason. Agents are not empathetic, caring, or concerned when you report an emergency. Company employs plumbers who tell lies, mislead customers, and do not complete work satisfactorily. Policy is not worth the paper it is written on. Never again ! ! DO NOT waste your money, - avoid this company like you would the plague ! Read more Read less

{"display":"R. Adams","full_name":"R. Adams","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home Emergency Cover
R. Adams 15th December 2022
See more reviews for Smart-Cover products

About Smart-Cover

Smart-Cover offer specialist appliance insurance and cover for common household items. Looking for Smart-Cover reviews? Read them on Smart Money People to help make up your mind when looking for the best appliance insurance. Or have you used Smart-Cover in the past, or a have a current policy with them? Please share a Smart-Cover review of your own and help out other people!

Smart-Cover at a glance

Reviews for Smart-Cover

Showing 11 of 67 company reviews

Dreadful Customer Service.

Home Emergency Cover • 15th December 2022

Very difficult to make contact by telephone for any reason. Agents are not empathetic, caring, or concerned when you report an emergency. Company employs plumbers... Very difficult to make contact by telephone for any reason. Agents are not empathetic, caring, or concerned when you report an emergency. Company employs plumbers who tell lies, mislead customers, and do not complete work satisfactorily. Policy is not worth the paper it is written on. Never again ! ! DO NOT waste your money, - avoid this company like you would the plague ! Read more Read less

{"display":"R. Adams","full_name":"R. Adams","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews

poor service,

Home Emergency Cover • 11th October 2022

very bad, they dont come when you call them, they do their best to create a cause for not coming. joining them is wasting of money.

{"display":"Mazen","full_name":"Mazen","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews
  • 4/5

    excellent service provider

    they were very reliable and helpful. response time and follow ups always dealt with effectively.

    {"display":"mandeep","full_name":"mandeep","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Appliance Insurance
    mandeep 21st September 2022
  • 5/5

    Service you can relie

    In post covid time ,when no service or most services do not even answer the phone ,this is one place where you get you could... In post covid time ,when no service or most services do not even answer the phone ,this is one place where you get you could talk to you some one and has the service ,and follow up as well as happened to me . Read more Read less

    {"display":"Sophie","full_name":"Sophie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home Emergency Cover
    Sophie 21st September 2022
  • 5/5

    Brilliant insurance company

    We had a fault with are RCD switch on the fuse box which kept tripping,within 48 hours we had an engineer who repaired and sorted... We had a fault with are RCD switch on the fuse box which kept tripping,within 48 hours we had an engineer who repaired and sorted out are problem.Ive never had any issues with this company as they have always been spot on,brilliant company would recommend their services to anyone. Read more Read less

    {"display":"Neil quinn ","full_name":"Neil quinn ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Great price good customer service

    Overall I am very pleased with Smart Cover . Good price with good customer service

    {"display":"VIPULA JHAVERI","full_name":"VIPULA JHAVERI","avatar":{"url":"\/assets\/uploads\/avatars\/users\/603507.png"}}'s avatar
  • 5/5

    Brilliant service

    Been with Smart Cover for three years now. Excellent service. So easy to deal with. And very reasonable price as well.

    {"display":"Charles Poole","full_name":"Charles Poole","avatar":{"url":"\/assets\/uploads\/avatars\/users\/603506.png"}}'s avatar
  • 5/5

    Quick to respond

    Good customer service. Always on hand to sort matters out urgently. No problems whatsoever in the last 3 years.

    {"display":"Andrew Oh","full_name":"Andrew Oh","avatar":{"url":"\/assets\/uploads\/avatars\/users\/603485.png"}}'s avatar
    Home Emergency Cover
    Andrew Oh 21st September 2022
  • 5/5

    Excellent and friendly service

    They just do what they say they will at the time of selling

    {"display":"Amit Agarwal","full_name":"Amit Agarwal","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    best service

    easy claims process and quick service

    {"display":"shama","full_name":"shama","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home Emergency Cover
    shama 21st September 2022
  • 5/5

    fabulous insurance

    Very professional and they always get someone out to you within in a few hours.

    {"display":"Claire ","full_name":"Claire ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home Emergency Cover
    Claire 21st September 2022

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