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Smart-Cover reviews

Smart-Cover logo
Rated Excellent • 4.61/5

Smart-Cover reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 14 days

Review summary

People rate this company as Excellent based on 71 product reviews

Average score of 4.61/5
5 star
84%
4 star
6%
3 star
0%
2 star
0%
1 star
10%
Reviews for Smart-Cover have trended positively over the past 90 days

Latest positive rating

5/5

Been with one of the leading Smart cover insurance p...

Been with one of the leading Smart cover insurance providers for Appliance cover and Home emergency for over 2 years now and every time in... Been with one of the leading Smart cover insurance providers for Appliance cover and Home emergency for over 2 years now and every time in emergency times they have always stood with me and sorted out my Appliance or Home emergency issues. i give them the best rating for their outstanding customer service. Read more Read less

{"display":"Naveed A","full_name":"Naveed A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

Latest negative rating

1/5

Dreadful Customer Service.

Very difficult to make contact by telephone for any reason. Agents are not empathetic, caring, or concerned when you report an emergency. Company employs plumbers... Very difficult to make contact by telephone for any reason. Agents are not empathetic, caring, or concerned when you report an emergency. Company employs plumbers who tell lies, mislead customers, and do not complete work satisfactorily. Policy is not worth the paper it is written on. Never again ! ! DO NOT waste your money, - avoid this company like you would the plague ! Read more Read less

{"display":"R. Adams","full_name":"R. Adams","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home Emergency Cover
R. Adams 15th December 2022
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About Smart-Cover

Smart-Cover offer specialist appliance insurance and cover for common household items. Looking for Smart-Cover reviews? Read them on Smart Money People to help make up your mind when looking for the best appliance insurance. Or have you used Smart-Cover in the past, or a have a current policy with them? Please share a Smart-Cover review of your own and help out other people!

Smart-Cover at a glance

Reviews for Smart-Cover

Showing 11 of 71 company reviews • Last reviewed within 14 days

Been with one of the leading Smart cover insurance p...

Appliance Insurance • 9th June 2025

Been with one of the leading Smart cover insurance providers for Appliance cover and Home emergency for over 2 years now and every time in... Been with one of the leading Smart cover insurance providers for Appliance cover and Home emergency for over 2 years now and every time in emergency times they have always stood with me and sorted out my Appliance or Home emergency issues. i give them the best rating for their outstanding customer service. Read more Read less

{"display":"Naveed A","full_name":"Naveed A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Boiler breakdown was sorted on same day, service was...

Home Emergency Cover • 8th June 2025

Boiler breakdown was sorted on same day, service was quick n fast

{"display":"Brian s","full_name":"Brian s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Excellent customer service, value for money

    Excellent customer service, value for money

    {"display":"Brian s","full_name":"Brian s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    I’ve had a great experience using Smart Cover’s appl...

    I’ve had a great experience using Smart Cover’s appliance insurance. Their team was responsive when I had an issue with my washing machine, and the... I’ve had a great experience using Smart Cover’s appliance insurance. Their team was responsive when I had an issue with my washing machine, and the claim process was quick and smooth. It’s affordable, and the coverage includes most of my essential kitchen appliances. Definitely gives peace of mind for homeowners like me. For anyone in the UK looking for a trusted provider, Smart Cover is a solid choice. You can check them out at https://smart-cover.co.uk/ Read more Read less

    {"display":"Steve S","full_name":"Steve S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 1/5

    Dreadful Customer Service.

    Very difficult to make contact by telephone for any reason. Agents are not empathetic, caring, or concerned when you report an emergency. Company employs plumbers... Very difficult to make contact by telephone for any reason. Agents are not empathetic, caring, or concerned when you report an emergency. Company employs plumbers who tell lies, mislead customers, and do not complete work satisfactorily. Policy is not worth the paper it is written on. Never again ! ! DO NOT waste your money, - avoid this company like you would the plague ! Read more Read less

    {"display":"R. Adams","full_name":"R. Adams","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home Emergency Cover
    R. Adams 15th December 2022
  • 1/5

    poor service,

    very bad, they dont come when you call them, they do their best to create a cause for not coming. joining them is wasting of money.

    {"display":"Mazen","full_name":"Mazen","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home Emergency Cover
    Mazen 11th October 2022
  • 4/5

    excellent service provider

    they were very reliable and helpful. response time and follow ups always dealt with effectively.

    {"display":"mandeep","full_name":"mandeep","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Appliance Insurance
    mandeep 21st September 2022
  • 5/5

    Service you can relie

    In post covid time ,when no service or most services do not even answer the phone ,this is one place where you get you could... In post covid time ,when no service or most services do not even answer the phone ,this is one place where you get you could talk to you some one and has the service ,and follow up as well as happened to me . Read more Read less

    {"display":"Sophie","full_name":"Sophie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home Emergency Cover
    Sophie 21st September 2022
  • 5/5

    Brilliant insurance company

    We had a fault with are RCD switch on the fuse box which kept tripping,within 48 hours we had an engineer who repaired and sorted... We had a fault with are RCD switch on the fuse box which kept tripping,within 48 hours we had an engineer who repaired and sorted out are problem.Ive never had any issues with this company as they have always been spot on,brilliant company would recommend their services to anyone. Read more Read less

    {"display":"Neil quinn ","full_name":"Neil quinn ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Great price good customer service

    Overall I am very pleased with Smart Cover . Good price with good customer service

    {"display":"VIPULA JHAVERI","full_name":"VIPULA JHAVERI","avatar":{"url":"\/assets\/uploads\/avatars\/users\/603507.png"}}'s avatar
  • 5/5

    Brilliant service

    Been with Smart Cover for three years now. Excellent service. So easy to deal with. And very reasonable price as well.

    {"display":"Charles Poole","full_name":"Charles Poole","avatar":{"url":"\/assets\/uploads\/avatars\/users\/603506.png"}}'s avatar

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