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SmartSave: Savings reviews

4.76
Based on 2,547 reviews, last reviewed 13th Jun 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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15%
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2%
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0%
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1%

Latest highest rating:

5

Competitive rates, great service Have only used the online service but it is easy and efficient. Reviewed on: 13th June 2025
Margaret Barnes's avatar
Margaret Barnes

Latest lowest rating:

2

No Joint or old accounts No Joint accounts allowed no transfer in from old established accounts Reviewed on: 6th February 2024
Jim S's avatar
Jim S

About this product

SmartSave Savings reviews (2547)

Review of the SmartSave, Savings:

Smartsave fixed-rate ISA

5
Smartsave Bank's fixed-rate ISA provides a reliable and secure investment option with competitive interest rates. The simplicity of their platform and transparent terms make it easy for investors to plan and achieve their financial goals. Reviewed on: 26th January 2024

Excellent customer service

5
I loved the email informing me that my yearly fixed rate was due to expire and what my options were. Great customer service Reviewed on: 14th February 2024

Excellent interest rates

5
Easy to set up and then just sit back and reap the interest rates. Reviewed on: 14th February 2024

Handy and prompt

5
It's effective and staff respond in a timely manner. Reviewed on: 14th February 2024

Safe Investment

5
Was a little unsure to open a fixed rate account as I had not heard of this Company. However after researching, the reviews were excellent. I opened the account online which was extremely easy, and access to my account is child's play( epecially for a senior person!) I am more than happy with the online security which is a priority for me Reviewed on: 13th February 2024

Very easy to set up and follow your account online

5
Very easy to set up and follow your account online Reviewed on: 13th February 2024

Good savings rate, easy to open and manage

5
Good savings rate, easy to open and manage. Clear information about account Reviewed on: 13th February 2024

Easy online account opening process, the interface i...

5
Easy online account opening process, the interface is easy to follow and the rates offered the the saving product is competitive Reviewed on: 12th February 2024

Easy to create account with one of the best interest...

4
Easy to create account with one of the best interest rates. Reviewed on: 12th February 2024

Online experience was easy and hassle-free

5
Online experience to set up saving was really easy and hassle free. Reviewed on: 12th February 2024

I recently had the opportunity to try out SmartSave

3
I recently had the opportunity to try out SmartSave, an online savings platform, and I must say I was quite impressed. As someone who is always looking for ways to make the most of my savings, I was drawn to SmartSave's promise of competitive interest rates and a straightforward application process. One of the things that stood out to me about SmartSave was the range of fixed-term options they offer. Whether I wanted to invest for a year or two, there were various account options to choose from. This flexibility allowed me to tailor my savings strategy to my specific needs and goals. The online application process was incredibly smooth and hassle-free. I appreciated the user-friendly interface and the fact that I could complete the entire process from the comfort of my own home. It was refreshing to not have to deal with piles of paperwork or make multiple trips to a physical bank branch. Another aspect that impressed me was SmartSave's customer service - I never needed to contact them which is pretty good in my book! Based on my personal experience, I would recommend giving SmartSave a try if you're looking for a convenient and rewarding online savings platform. Reviewed on: 12th February 2024