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SmartSave: Savings reviews

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4.77
Based on 2,547 reviews, last reviewed 13th Jun 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
15%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Competitive rates, great service Have only used the online service but it is easy and efficient. Reviewed on: 13th June 2025
Margaret Barnes's avatar
Margaret Barnes

Latest lowest rating:

2

No Joint or old accounts No Joint accounts allowed no transfer in from old established accounts Reviewed on: 6th February 2024
Jim S's avatar
Jim S
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About this product

SmartSave offers a fixed term saver account that provides customers with a secure and reliable way to save money, offering fixed interest rates over specified terms. This account is particularly noted for its competitive interest rates, such as a 1 Year Fixed Rate Saver with a 5.16% interest rate on savings up to £85,000.

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SmartSave Savings reviews (2547)

Did everything on line took less then 10 minutes.

5
Did everything on line took less then 10 minutes. Reviewed on: 12th February 2024
David H's avatar
David H

Smooth and easy from opening to closing.

5
Smooth and easy from opening to closing. I had one year fixed saving product with Smartsave and it was one of easiest journey I had as they send me each step of what I need to do next and the information was clear that I did not need to spend extra time on reading through twice. Reviewed on: 12th February 2024
Seunghun Park's avatar
Seunghun Park

So easy to set up a new account

5
It was really easy to set up an account and the communication has been transparent from the start. Reviewed on: 11th February 2024
Bill's avatar
Bill

Excellent customer service

5
Excellent customer service and great interest rates compared to other financial institutions Reviewed on: 11th February 2024
Steve's avatar
Steve

Easy to use and great rates informative website and...

5
Easy to use and great rates informative website and timely email updates. Reviewed on: 11th February 2024
Fred's avatar
Fred

Easy to open account, competitive interest rate.

4
Easy to open account, competitive interest rate. Reviewed on: 11th February 2024
ed dicks's avatar
ed dicks

great rates - great communication

5
great rates - great communication Reviewed on: 11th February 2024
JOANNA K's avatar
JOANNA K

easy to manage the account, everything is online.

5
easy to manage the account, everything is online. Reviewed on: 10th February 2024
Marcus W's avatar
Marcus W

Great online service

4
Everything is completed online so never had to call customer services as all information is available online. Reviewed on: 10th February 2024
Bharti Mistry 's avatar
Bharti Mistry

excellent product and service

5
excellent product and service. Very easy application form online and great service. Reviewed on: 9th February 2024
Sarah's avatar
Sarah

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