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Starling Bank: Business Account reviews

Name: Business Account
Rating: 4.92 (7580 reviews)

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4.89

Based on 7,580 reviews, last reviewed 18th Mar 2025

1200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Starling Business account is excellent and easy to use I have had a Starling Business account for a couple of years now and would highly recommend this company to anyone for banking! The app is easy to use... Read more Reviewed on: 18th March 2025

Latest lowest rating:

2

Good but not great No reasoning for refusing a business account and no way of contacting them Reviewed on: 26th February 2025

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About this product

Starling’s business account is changing the way businesses bank. It’s stacked with powerful money management tools, integrations with useful accounting services, and supported by human customer service agents 24/7. Starling has been named Best Business Account Provider at the British Bank Awards in 2021. If you’re a business account customer, leave a review below.

Starling Bank Business Account reviews (7580)

Review of the Starling Bank, Business Account:

Simple easy business banking

Setup the account with ease, and linked effortlessly to Xero it makes banking a breeze. Reviewed on: 30th March 2022

Starling bank is a fantastic bank

We have found Starling bank to be extremely reliable and easy to use. The app is brilliant, you can view everything from it which makes running our business that little bit easier. Being able to move money into a different part of the account helps us when it comes to paying larger bills like tax. I have never found the app to be slow, unlike my personal bank account. The one and only time I have needed to speak to customers services was during setup and the customer care i received was excellent. Reviewed on: 20th March 2024

Reply from Starling Bank Hi Jo, We're delighted to have you and your business with us and to know you're finding it reliable and easy to use - that's what we like to hear! Our customer service team is always around 24/7 to assist with anything you need. Thanks for sharing your experience with us, Team Starling. Response date: 23rd March 2024

Quick and easy to navigate and use for Businesses

App is really easy to use for quick day to day and the desktop version great for more in depth detail. Opening the account as super easy compared to dealing with trad high st banks in the past. Pleased I opened my account with Starling Reviewed on: 20th March 2024

Reply from Starling Bank Hi Katherine, We're delighted to have you on board and even more pleased to hear you're having a positive experience with us. Thank you for taking the time to share your experience. Team Starling. Response date: 23rd March 2024

Great Banking Experience

A great banking experience - so much better than the old fashioned banks Reviewed on: 20th March 2024

Cash Deposit Limit

Generally very good but the fact that I had to open up a second business bank account with a competitor because of the £100,000 limit of cash deposits into our account has taken the edge off our experience. We are a £1.2m business and 20% of our take is in cash Reviewed on: 20th March 2024

Reply from Starling Bank Thank you for your feedback, Andy. We appreciate it and will share it with our team. We are constantly working to improve our customers' banking experience. Thanks for sharing your experience with us. Team Starling. Response date: 23rd March 2024

Starling just works!

Starling just works! It's a very intuitive banking app to use. The features are perfect for a small business. Adding a receipt to a transaction is a breeze and with the Business Toolkit, we have saved money on other bookkeeping software. Reviewed on: 19th March 2024

Starling are easy to deal with , great app and very...

Starling are easy to deal with , great app and very simple to use Reviewed on: 19th March 2024

Excellent

Super smooth experience, easy to use mobile app, and able to reach customer service to discuss queries effortlessly. Reviewed on: 19th March 2024

Great for small business

I use Starling for my business banking and have been very impressed. As a small business, the fact that I'm not charged is incredibly valuable and being able to categorise spend has been very useful. I also appreciate their environmental and social commitments as banking has such an impact in the world we live in. I wouldn't hesitate to recommend them. Reviewed on: 19th March 2024

not as good as personal account other BB banks are b...

not as good as personal account other BB banks are better. not bad when working else not great Reviewed on: 18th March 2024

Reply from Starling Bank Hi there, we're sorry to hear this. Please take a look here on how to leave some feedback in the app on how we can improve, we'd like to look into this: > Open the Menu (top right) > Tap “Help“ > Tap “Talk to starling“ > Tap “Start a new conversation“ > Tap “I need to get in touch“ > Select “suggest a feature or improvement“ Team Starling Response date: 20th March 2024

Starling - Gives you confidence in banking

I started out with a business account and whilst I have not fully explored all the services, Starling has given me a lot of confidence. The App is brilliant and easy to use and on the occasions I have needed to call them to speak with someone, they have answered quickly and been extremely helpful. I have now also moved my personal banking to Starling. Reviewed on: 18th March 2024

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