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Starling Bank: Business Account reviews

Name: Business Account
Rating: 4.92 (7579 reviews)

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4.89

Based on 7,579 reviews, last reviewed 6th Mar 2025

1100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Honestly, if I were a regular bank, I'd worry. Honestly, if I were a regular bank, I'd worry. Starling is simply a level better than all of the other banks I am with for business. I won't name them... Read more Reviewed on: 6th March 2025

Latest lowest rating:

2

Good but not great No reasoning for refusing a business account and no way of contacting them Reviewed on: 26th February 2025

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About this product

Starling’s business account is changing the way businesses bank. It’s stacked with powerful money management tools, integrations with useful accounting services, and supported by human customer service agents 24/7. Starling has been named Best Business Account Provider at the British Bank Awards in 2021. If you’re a business account customer, leave a review below.

Starling Bank Business Account reviews (7579)

Review of the Starling Bank, Business Account:

Have relied on the account

Having a Starling Bank account has made banking and running our company a lot easier. Could even be makes it possible. The service is intuitive to use and has done everything I have needed for my company so far with a couple of minor issues which I expect can be addressed when I have time. I have been able to set up and manage first one business account then close the company and it was easy set up another when the articles changed. It has been easy to connect with my accounting package Xero for the Sterling account, however I’m still trying to work out how to connect my U.S. dollar account to Xero as well, it may be an issue with the accounting package. I’ve made use of the international accounts in US dollars for clients in the US although one of them had difficulty getting their bank to understand how to send money to a purely digital account so perhaps some of the traditional US banks need bringing up to speed on digital banking. I like being able to add receipts immediately and rapidly pay suppliers. I seem to have some suppliers who are duplicated in the system so it would be good if this was flagged by the system to prevent duplicates. If the payment and income categories completely matched the business tax categories in the accounts and if I could code the projects /accounts within the app that could be useful although I do have to do it in Xero anyway so it isn’t essential. If I didn’t use Xero then perhaps it would be. Reviewed on: 1st April 2023

Honestly, if I were a regular bank, I'd worry.

Honestly, if I were a regular bank, I'd worry. Starling is simply a level better than all of the other banks I am with for business. I won't name them, but there are two other banks. My guess is that Starling employees actually use their own system and thus are constantly working out how to remove any blocks or bottlenecks. Reviewed on: 6th March 2025

Great products and great customer service

Starling have made managing my self-employed income really easy; I have a "Space" for saving for my tax bill, and I can easily instruct it to squirrel 20% in there, all ready for when January 31st rolls up! Reviewed on: 6th March 2025

Really well-designed app. Extremely user friendly.

Really well-designed app. So user friendly. I've never had any issues and really appreciate the additional extras for £7/month too. And it's never been out of service yet. Reviewed on: 5th March 2025

I've always found the app to be easy to use...

I've always found the app to be easy to use and helpful in what it displays. When I've needed to contact customer support they've always been helpful and polite. Transfer are also immediate which speeds things up. Reviewed on: 27th February 2025

Absolutely brilliant business banking, first class s...

Absolutely brilliant business banking, first class service all the time Reviewed on: 26th February 2025

Good but not great

No reasoning for refusing a business account and no way of contacting them Reviewed on: 26th February 2025

Reply from Starling Bank Hi William, we're sorry to hear we've been unable to open a business account for you. We appreciate you're keen to know more but to keep Starling and our customers safe from potential fraud, we're not able to share specific details. To open a business account with us, we perform additional checks to ensure your business activities fall within our current terms and conditions, and risk appetite. Again, we're truly sorry for the inconvenience this has caused. Team Starling Response date: 28th February 2025

We have three business accounts but...

We have three business accounts but they wouldn't let us have a fourth acclount - hence the lower numbers Reviewed on: 26th February 2025

Starling are brilliant!

Starling have been so efficient and easy to use. Great service Reviewed on: 26th February 2025

Excellent cross currency support.

Excellent cross currency support. I use EUR, USD, and GBP accounts to service my client base. Reviewed on: 26th February 2025

A fantastic business account.

A fantastic business account. Does what it says on the tin, without any fuss Reviewed on: 9th February 2025

Reply from Starling Bank Happy to hear your business banking is going well with us. Thanks for your great feedback. Team Starling Response date: 11th February 2025

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