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Starling Bank: Business account reviews

Name: Business account
Rating: 4.83 (7604 reviews)

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4.83

Based on 7,604 reviews, last reviewed 1st Jun 2026

40% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Customer service is excellent and response. Customer service is excellent and response. App feels very safe and is easy to navigate. We have business and personal banking with Starling and have ... Read more Reviewed on: 1st June 2026

Latest lowest rating:

1

A Disgrace to Call This a Bank Starling Bank has proven to be nothing more than a ticking time bomb for businesses. Without warning, they froze my account — not part of my money, bu... Read more Reviewed on: 14th September 2025

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About this product

Starling Bank offer a fully licensed UK business bank account with no monthly fees and 24/7 support.

Using the Starling app, you can bring your banking, bookkeeping and tax under one roof with Starling Accounting. You can see spending analytics and get instant notifications the second you spend or get paid.

Starling Bank business account reviews help you find out what it’s really like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

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Starling Bank Business account reviews (7604)

Excellent service

No problems to open the account and the customer service was and remain on point Reviewed on: 8th May 2024

could do a lot better

won't ring - send messages saying they have but they haven't - won't give a straioght answer to queries Reviewed on: 24th April 2024

Reply from Starling Bank Hi Chris, thanks for your review. Our customer service team aims to provide the best possible service, and we are sorry if this has not been the case with you. Apologies again. Team Starling. Response date: 24th April 2024

User friendly mobile banking App is really good.

User friendly mobile banking App is really good. So far, i have never encountered any technical issues. Business categories are pre-defined so easy to tag and some are automatically tagged based on the transaction. Reviewed on: 18th April 2024

Reply from Starling Bank Hi Kumar, We're pleased to hear that your banking experience with us has been smooth and hassle-free. We offer automated categories for each transaction, which you can modify to a more appropriate category for that transaction or any future ones. If you have any queries or concerns, our team is always available to assist you via the in-app chat feature under your app's help section. Thank you for choosing Starling Bank. Best regards, Response date: 18th April 2024

Great app for business banking which caters for all...

Great app for business banking which caters for all our needs Reviewed on: 17th April 2024

I am happy with all business bank operations

I am happy with all business bank operations So fat all kind of requests and service were resolved remotely. Reviewed on: 17th April 2024

Reply from Starling Bank Hi there, Thanks for taking the time to share your review. We're pleased to hear you're enjoying banking with us and that you feel supported by our team. We always strive to provide the best banking service and experience our customers can get, and we're glad this is shining through! Team Starling Response date: 18th April 2024

So easy, everything transferred from our old bank.

So easy, everything transferred from our old bank. Every issue quickly and efficiently resolved... and the bank card arrives in what is just a reassuringly quality package. Reviewed on: 17th April 2024

Reply from Starling Bank Hi there, Welcome to Starling! We're thrilled to have you onboard. It's fantastic to hear your move to us went a breeze and that you're finding our customer service team quick and efficient in resolving your queries. We're glad you like and appreciate the quality of our card packaging. Our team have worked hard on this, and it means a lot to hear your feedback. Thanks for sharing your review. Team Starling Response date: 18th April 2024

Excellent customer service and the best bank I've be...

Excellent customer service and the best bank I've been with Reviewed on: 17th April 2024

Great bank

Excellent app and so easy to use. Great customer support. Reviewed on: 16th April 2024

Thanks for asking me to vote, but your service is ge...

Thanks for asking me to vote, but your service is getting worse (though value for money is good) Reviewed on: 16th April 2024

Reply from Starling Bank Hi there, thanks for your review. We are sorry to hear that you are unhappy with our service lately. If you have any suggestions on the improvements that you would like to see, please email us at [email protected]. Thanks again for your review. Team Starling. Response date: 20th April 2024

Easy to use.

Easy to use. Cx serv agents very responsive to messsges from within the app. No hidden fees. Does everything I want at the moment. Reviewed on: 16th April 2024

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