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Starling Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (27329 reviews)

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4.94

Based on 27,329 reviews, last reviewed 11th Mar 2025

586% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Offering a good savings rate. Offering a good savings rate. Update me on new bank being delivered. Easy to use and confirmation when transaction are mads Reviewed on: 11th March 2025

Latest lowest rating:

2

Poor customer service and dispute resolution Poor customer service and dispute resolution Reviewed on: 1st March 2025

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

Starling Bank Current Account reviews (27329)

Review of the Starling Bank, Current Account:

Poor customer service

Closed my account for no apparent reason Reviewed on: 13th January 2025

Reply from Starling Bank We're sorry to hear about your experience. We'd only ever close an account as a last resort and would give warning/notice before doing so. Team Starling Response date: 28th January 2025

A wonderful bank to deal with, great app and custome...

A wonderful bank to deal with, great app and customer service. Flexible, reliable and approachable. Reviewed on: 24th May 2024

I bank with Starling and they are the best bank acco...

I bank with Starling and they are the best bank account out there, husbands wage goes into it, I pay my bills with it, never have an issue, they make it very easy to cash cheques into. We have used our Starling Card in Spain with no issues, we dont get any charges when using this abroad. The perfect bank for all needs. Reviewed on: 24th May 2024

Reply from Starling Bank Hi there, we're so happy to hear you're enjoying banking with us! Team Starling Response date: 2nd June 2024

Simple no frills app that actually does what I need...

Simple no frills app that actually does what I need it to do! Reviewed on: 24th May 2024

Easy to set up account and easy to use app for onlin...

Easy to set up account and easy to use app for online banking Reviewed on: 24th May 2024

I love Starling bank !

I love Starling bank ! I have been a customer with them for 3 years and they just do exactly what I needs seamlessly and quietly in the background. I like the way they allow open banking so I can easily get cashback on my spending. Reviewed on: 24th May 2024

Reply from Starling Bank What a lovely review! We're very happy to know you're loving our service Anna, sounds like you've had a smooth 3 years with us. Here's to hopefully many more! Team Starling Response date: 24th May 2024

Really helpful and friendly customer service.

Really helpful and friendly customer service. They helped me get money back after a fraudulent internet order. Their app is fantastic and I will be staying with them for a long time! Reviewed on: 24th May 2024

Reply from Starling Bank We're happy to hear our team were there to support you during this difficult time. Thanks for the praise Marisa, we look forward to hopefully many more years together! Team Starling Response date: 24th May 2024

No fees for foreign currency transactions

Very easy to use app, no extra fees for different currency transactions. Used them for 4 years now and never had any issues. Reviewed on: 24th May 2024

Reply from Starling Bank No fees here! We're glad you're making use of it and having stress free travel spending. Thanks for your loyalty over the 4 years. Team Starling Response date: 24th May 2024

Starling current account

Good product, easy to use on the app. Communication is always very easy and responses to queries are quick. Reviewed on: 24th May 2024

I have a bank account with starling.

I have a bank account with starling. Best bank ever. Amazing customer service and online banking is easy to use. Reviewed on: 24th May 2024

Reply from Starling Bank We're blushing! We're proud to be considered your best. Thanks Shelim Response date: 24th May 2024

I’ve found Starling bank to be excellent.

I’ve found Starling bank to be excellent. I like the pots you can use to help budgeting and also the virtual cards. Reviewed on: 23rd May 2024

Reply from Starling Bank That's what we like to hear! We're happy you're pleased with our services and you're getting on well with features such as virtual cards. Team Starling Response date: 24th May 2024

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