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Starling Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (27280 reviews)

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4.94

Based on 27,280 reviews, last reviewed 13th Jan 2025

50% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Decent App however very little features Decent App however very little features especially now that the interest payments in the current account are going thinking about switching to another... Read more Reviewed on: 2nd December 2024

Latest lowest rating:

1

Poor customer service Closed my account for no apparent reason Reviewed on: 13th January 2025

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

Starling Bank Current Account reviews (27280)

Review of the Starling Bank, Current Account:

Once great now terrible

I was really pleased with starting bank but since they will remove interest payments from their current account next year it's now no different from any other bank account. The spaces were super helpful but now you won't earn interest they might be helpful for in month spending but not saving. You can have a single easy saver but you'd need to lump savings together. As I understand it, the kite account also won't earn interest so again less attractive for a kids account as one of the key lessons or to encourage them to save and earn interest. The app is fine - some bits I don't get on with eg not having a running balance summary (it's just the transactions and a current balance) but it was liveable. With the changes it's made a great bank account option now defunct. Reviewed on: 22nd December 2024

Reply from Starling Bank We’re sorry if the changes to the interest rate have affected you, and we understand it must be frustrating. We can’t comment on other banks, only our own products and services. We offer award winning accounts, with 24/7 UK-based customer service, and industry leading app security. We're always working hard to improve our customer experience. So we've shared your feedback about the running balance with our team. We hope you decide to stay with us. Team Starling Response date: 29th December 2024

Very Easy Banking System

Easy account opening process and easy to use mobile app Reviewed on: 16th April 2024

Overall great service.

Overall great service. Could incorporate suggestions quicker Reviewed on: 16th April 2024

Joined from First Direct

I switched from first direct as I wanted a starling business account. managed the switch myself (mostly). All went well. Have had a few questions and use the app’s comms facility. Reviewed on: 16th April 2024

Simple, feature rich we it's real UK people

Everything is so simple and. It's easy to find what you need. Decent interest rate and a host of useful unique features. Best of all there is always a real person in the UK to talk to if you need it - and no long waits! Reviewed on: 16th April 2024

I love banking with them.

I love banking with them. Easy to contact them and quick resolutions. User friendly app too. Reviewed on: 16th April 2024

Great online tools and features for digital banking

Great online tools and features for digital banking Reviewed on: 16th April 2024

Only use it mainly for international money exchange.

Only use it mainly for international money exchange. Reviewed on: 16th April 2024

A helpful bank

I was a little worried about joining a bank that was fully online but every time I've had an issue they've been helpful very quickly and the problems have been resolved. There's lots of ways to use the account and I feel like I understand my money and savings thoroughly. Reviewed on: 16th April 2024

Reply from Starling Bank We're always here for you if you need us Charys. We're glad we could ease your worries and you're enjoying banking with us. Team Starling Response date: 16th April 2024

I love the Starling app.

I love the Starling app. I think it’s very user friendly and I use the savings pots all the time. I always recommend it to my friends and family. The only thing I think could be better is the in and outgoings into pots not displaying in your listed balance or a way of minimising it otherwise it looks like you have lots of transactions on a day when you were just moving lots of money around. Reviewed on: 15th April 2024

Love Starling Bank.

Love Starling Bank. A Bank by all means , just better :) Reviewed on: 15th April 2024

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