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Starling Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (27280 reviews)

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4.94

Based on 27,280 reviews, last reviewed 13th Jan 2025

50% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Decent App however very little features Decent App however very little features especially now that the interest payments in the current account are going thinking about switching to another... Read more Reviewed on: 2nd December 2024

Latest lowest rating:

1

Poor customer service Closed my account for no apparent reason Reviewed on: 13th January 2025

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

Starling Bank Current Account reviews (27280)

Review of the Starling Bank, Current Account:

Once great now terrible

I was really pleased with starting bank but since they will remove interest payments from their current account next year it's now no different from any other bank account. The spaces were super helpful but now you won't earn interest they might be helpful for in month spending but not saving. You can have a single easy saver but you'd need to lump savings together. As I understand it, the kite account also won't earn interest so again less attractive for a kids account as one of the key lessons or to encourage them to save and earn interest. The app is fine - some bits I don't get on with eg not having a running balance summary (it's just the transactions and a current balance) but it was liveable. With the changes it's made a great bank account option now defunct. Reviewed on: 22nd December 2024

Reply from Starling Bank We’re sorry if the changes to the interest rate have affected you, and we understand it must be frustrating. We can’t comment on other banks, only our own products and services. We offer award winning accounts, with 24/7 UK-based customer service, and industry leading app security. We're always working hard to improve our customer experience. So we've shared your feedback about the running balance with our team. We hope you decide to stay with us. Team Starling Response date: 29th December 2024

Cannot fault anything.

Cannot fault anything. Transactions are instant and app is superb. Reviewed on: 15th April 2024

Really easy, quick to respond to queries or issues.

Really easy, quick to respond to queries or issues. Very happy. Reviewed on: 15th April 2024

Amazing customer service I was a victim of scam and...

Amazing customer service I was a victim of scam and the customer service team were very helpful and supportive and they managed to help me out so thank you Reviewed on: 15th April 2024

Easy to use App & instant transactions.

Easy to use App & instant transactions. Reviewed on: 15th April 2024

Quick and efficient customer service.

Quick and efficient customer service. The app is very good and graphics excellent Reviewed on: 15th April 2024

Easy, Simple, Very Good.

Easy, Simple, Very Good. App Easy to use, making banking simple and quick. Reviewed on: 15th April 2024

I use the folders within the banking app to budget f...

I use the folders within the banking app to budget for lots of different things it’s so easy to transfer and I can set up a direct debit from and move money easily, I got my older son to open an account a few months ago his budgeting is not good. He loved it Reviewed on: 15th April 2024

Easy to use app, good monthly interest.

Easy to use app, good monthly interest. Reviewed on: 15th April 2024

Easy to save money using startling features

Easy to save money using startling features. Reviewed on: 15th April 2024

This is what a bank account should be like.

This is what a bank account should be like. Perfect. The app is brilliant, intuitive and full of fabulous features. So easy to manage my money. Reviewed on: 15th April 2024

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