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Starling Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (27280 reviews)

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4.94

Based on 27,280 reviews, last reviewed 13th Jan 2025

50% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Decent App however very little features Decent App however very little features especially now that the interest payments in the current account are going thinking about switching to another... Read more Reviewed on: 2nd December 2024

Latest lowest rating:

1

Poor customer service Closed my account for no apparent reason Reviewed on: 13th January 2025

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

Starling Bank Current Account reviews (27280)

Review of the Starling Bank, Current Account:

Once great now terrible

I was really pleased with starting bank but since they will remove interest payments from their current account next year it's now no different from any other bank account. The spaces were super helpful but now you won't earn interest they might be helpful for in month spending but not saving. You can have a single easy saver but you'd need to lump savings together. As I understand it, the kite account also won't earn interest so again less attractive for a kids account as one of the key lessons or to encourage them to save and earn interest. The app is fine - some bits I don't get on with eg not having a running balance summary (it's just the transactions and a current balance) but it was liveable. With the changes it's made a great bank account option now defunct. Reviewed on: 22nd December 2024

Reply from Starling Bank We’re sorry if the changes to the interest rate have affected you, and we understand it must be frustrating. We can’t comment on other banks, only our own products and services. We offer award winning accounts, with 24/7 UK-based customer service, and industry leading app security. We're always working hard to improve our customer experience. So we've shared your feedback about the running balance with our team. We hope you decide to stay with us. Team Starling Response date: 29th December 2024

Starling for fast and easy banking

I find Starling to be very easy to use and they make it very easy to manage your finances. I like Spaces which allow you to manage your bills easily. Banking with Starling is good for dealing with paying friends and family who also have accounts with Starling. Reviewed on: 15th April 2024

I love my starling account

I love my starling account, everything about using it is easy. If I have any issue at all, the friendly staff are a phone call away. I have recommended them to two family members who also now use them as their main bank. Reviewed on: 15th April 2024

The app is brilliant, the customer service is great...

The app is brilliant, the customer service is great and the ethical banking is competitive with the most ethical mainstream banks. Reviewed on: 14th April 2024

Love Starling.

Love Starling....got all the functionality that I need. Reviewed on: 14th April 2024

I’ve been using Stirling bank for awhile now and I’v...

I’ve been using Stirling bank for awhile now and I’ve never had an issue. Reviewed on: 14th April 2024

The Only Bank to use

Brilliant Company, queried fixed by a human immediately. Reviewed on: 14th April 2024

I got it for going abroad but use it all the time ev...

I got it for going abroad but use it all the time everywhere Reviewed on: 14th April 2024

Love my account had no bother as a customer, alway a...

Love my account had no bother as a customer, alway a chat box away for anything I need help with Reviewed on: 14th April 2024

All round excellence

The app is excellent, customer service has been on point whenever I've needed it, and they also have strong ethics. I'm very happy that I switched to Starling. Reviewed on: 14th April 2024

Starling is awesome!

I switched to Starling a while ago and the experience was very smooth. Now I’m a customer I love the app and the excellent service I’m getting. Reviewed on: 14th April 2024

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