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Starling Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (27280 reviews)

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4.94

Based on 27,280 reviews, last reviewed 13th Jan 2025

50% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Decent App however very little features Decent App however very little features especially now that the interest payments in the current account are going thinking about switching to another... Read more Reviewed on: 2nd December 2024

Latest lowest rating:

1

Poor customer service Closed my account for no apparent reason Reviewed on: 13th January 2025

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

Starling Bank Current Account reviews (27280)

Review of the Starling Bank, Current Account:

Once great now terrible

I was really pleased with starting bank but since they will remove interest payments from their current account next year it's now no different from any other bank account. The spaces were super helpful but now you won't earn interest they might be helpful for in month spending but not saving. You can have a single easy saver but you'd need to lump savings together. As I understand it, the kite account also won't earn interest so again less attractive for a kids account as one of the key lessons or to encourage them to save and earn interest. The app is fine - some bits I don't get on with eg not having a running balance summary (it's just the transactions and a current balance) but it was liveable. With the changes it's made a great bank account option now defunct. Reviewed on: 22nd December 2024

Reply from Starling Bank We’re sorry if the changes to the interest rate have affected you, and we understand it must be frustrating. We can’t comment on other banks, only our own products and services. We offer award winning accounts, with 24/7 UK-based customer service, and industry leading app security. We're always working hard to improve our customer experience. So we've shared your feedback about the running balance with our team. We hope you decide to stay with us. Team Starling Response date: 29th December 2024

Instant notifications for every purchase made.

I value the instant notifications each time I make a purchase, and the fact that my husband and I could set up a joint account so easily. Starling are quick to respond to my questions through their app. Reviewed on: 1st May 2024

Reply from Starling Bank Hi Elaine, thanks for your review. We're so happy to hear you and your husband are enjoying the joint account, and our team are here for you 24/7! Team Starling Response date: 4th May 2024

Easy to use, great rates , great customer service

Easy to use, great rates , great customer service Reviewed on: 1st May 2024

Good Bank, I would recommend

My overall experience has been good especially the overdraft charges. Other banks I find charges has been crippling! Reviewed on: 29th April 2024

Reply from Starling Bank We're glad we could ease some of that banking stress for you, especially when it comes to charges. Team Starling Response date: 4th May 2024

Excellent App - Easy to use..

I find the app very easy to use and as I only carry my phone most of the time having the Starling app means I always have access to funds without having to worry about carrying money. Reviewed on: 28th April 2024

Reply from Starling Bank Hi there, Thanks for the lovely review. At Starling, we're all about simplicity and convenience. We believe banking doesn't need to be complicated, so we created a banking app that is easy to use in the palm of your hand - giving our customers greater control wherever and whenever! Team Starling Response date: 29th April 2024

Step up in service from the old big banks

Better app than other banks, providing more info well displayed. More immediacy in messaging. Interest paid on current account. Reviewed on: 28th April 2024

Reply from Starling Bank Hi Simon, Thanks for sharing your review. It's great to hear you're enjoying our services and being part of Starling. Simple banking that is easy, fast and convenient is what we strive for, just how good banking should be! We're glad you appreciate our interest rates too. Again, thanks for your review and for choosing us, Team Starling Response date: 29th April 2024

Starling are great at helping me to budget and save...

Starling are great at helping me to budget and save using the "Spaces" feature and they have been amazing at helping me open my account without the traditional photo ID. As an autistic person, I have found their app so user-friendly and I have recommended Starling to several people and I know at least two have since opened accounts with them. Reviewed on: 25th April 2024

Reply from Starling Bank Hi Jennifer, thanks for your review. We're so happy you're enjoying the app and our Spaces feature! Thanks for recommending us too, we appreciate it. Team Starling Response date: 26th April 2024

On line app is very easy to use and gives clear info...

On line app is very easy to use and gives clear information. Payments and transfers are fast. Foreign currency paying when overseas is great. Like interest on current account balances Reviewed on: 24th April 2024

I used to think banks were all pretty much the same...

I used to think banks were all pretty much the same until I started using Starling. The instant notifications at transaction were an immediate change from the outdated banks I had been with before but it's all their own unique features that really makes them stand out! The Spaces feature with Linked Cards is a gamechanger and it all helps massively with budgeting as a student! Reviewed on: 24th April 2024

Easy to use, does all I want.

Easy to use, does all I want. I don’t carry a wallet anymore, the app combined with Apple Pay is all I need! Reviewed on: 23rd April 2024

Very good customer service and great facilities on t...

Very good customer service and great facilities on the app and easy to use Reviewed on: 22nd April 2024

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