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Starling Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (27278 reviews)

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4.95

Based on 27,278 reviews, last reviewed 2nd Dec 2024

42% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Decent App however very little features Decent App however very little features especially now that the interest payments in the current account are going thinking about switching to another... Read more Reviewed on: 2nd December 2024

Latest lowest rating:

1

Avoid Starling for these reasons... this bank will constantly freeze your account and ask you where your money if from. the daily cash withdraw limit is also very low and cannot be chang... Read more Reviewed on: 4th May 2024

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

Starling Bank Current Account reviews (27278)

Review of the Starling Bank, Current Account:

Easy to Use & Superb Service

It's been a great current account for everyday use with a user-friendly UI, in-account interest and superb customer service. It also doesn't have annoying ads to lure you to upgrade; no feature is behind paywall and I do believe this is the right way to bank. Reviewed on: 24th November 2024

Reply from Starling Bank We're glad you think so Kenneth! Thanks for the great feedback, we're thrilled to know you're getting on so well with your account. Team Starling Response date: 29th November 2024

Excellent customer service with seamless safe banking

Really love the features that Starling offer, especially Spaces as it makes it so much easier to manage my money. Plus a savings account interest rate better than my previous bank. I also love how user friendly the app is and it's very visually pleasing. I've spoken to customer services via the chat on a few occasions since I became a customer and staff have been incredibly helpful and friendly. I regularly rave about Starling to my friends and will continue to recommend them in the future. Reviewed on: 22nd April 2024

Reply from Starling Bank Thanks for your positive review Kayte! We're happy to hear you're enjoying features such as Spaces and Fixed Rate Savers account. Sounds like saving is going well. We're glad our team could help out when you needed it. Thanks for recommending us! Team Starling Response date: 22nd April 2024

The way to bank

I find starling bank very easy to use and their notifications very helpful Reviewed on: 21st April 2024

It is a good way for saving.

It is a good way for saving. I find this bank has helped me a lot. They have very good communication and are always aware when there’s an issue, and very quick upon fixing the problem. When accessing the app it’s very quick and efficient. I’ve had starling for over a year and will continue using it. i’ve recommended this app to many people as it’s helped me a lot with saving, etc. Reviewed on: 21st April 2024

Reply from Starling Bank We're happy to know our services have helped you to save. Being in the know about your finances is key! Always here if you need us Julia. Team Starling Response date: 22nd April 2024

Fantastic banking serves, simple interface and easy...

Fantastic banking serves, simple interface and easy to use. Service offerings for families is great and availability has been 100%. Reviewed on: 21st April 2024

Excellent account, app is very user friendly

Excellent account, app is very user friendly Reviewed on: 20th April 2024

Easy to use and query's responded to quickly

Easy to use and query's responded to quickly Reviewed on: 20th April 2024

Innovative approach to Banking

Easy to set up. Seamless transmission to Starling. Nothing complicated so far. Fine philosophy for a bank without pages and pages of small print. The app is a sheer delight to use with transfers made in a timely fashion. Looking forward to being with this bank for a long time. The development of this bank must have been well thought out as it ticks all the boxes so far. Reviewed on: 20th April 2024

Reply from Starling Bank Hi Alan, We really appreciate your feedback. We're so happy your switch to us went seamlessly and that you're having such a good banking experience with us. Our customers are our top priority, and we work hard to ensure that we're offering the best money management experience in an easy and stress-free way. Thanks for taking the time to share your experience, Team Starling. Response date: 20th April 2024

Banking from the customers' point of view

Starling bank has helped me manage my money through the app which is so user friendly and the spaces. I can keep track of my spending in real-time and see a breakdown of where I'm spending. Security is excellent and I can transfer money quickly, update direct debits, and see my balance in an instant. Starling bank really think about banking from the customer's point of view. Reviewed on: 20th April 2024

Reply from Starling Bank Hi Susie, Thanks so much for the fantastic feedback. We're glad to know that you're having such a good experience with us and that you're better managing your money with our amazing features, such as Spaces and Spending Insights. We work hard to provide the best customer experience and to make our customers feel more in control of their money! Thanks again, Team Starling. Response date: 20th April 2024

I love Starling!

I switched to Starling four years ago and haven't looked back. I began with a personal account and then a business account. I love that the business banking is free and has so many features for financial planning whilst the personal account has interest payments. I love Starling! Reviewed on: 19th April 2024

Reply from Starling Bank Hi Amanda, We're thrilled to have you and your business with us and to know how we're helping you with your financial planning. Thanks for the love and for being a loyal customer, Team Starling. Response date: 20th April 2024

I have been using Starling Bank for nearly 3 years a...

I have been using Starling Bank for nearly 3 years and I must commend them for good services so far. I have recommended this bank to family members who are also enjoying their services as well. All I can just say is that Starling Bank should keep it up. Reviewed on: 19th April 2024

Reply from Starling Bank Hi Ayodeji, Thanks so much for your feedback and for being a loyal customer. It means a lot to us to receive such good feedback from our customers. Thanks for recommending us, and rest assured that we'll keep it up and continue to work hard to provide the best customer experience. Team Starling. Response date: 20th April 2024

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