Staysure reviews

Staysure reviews
Verified businesses always have up to date contact details and can respond to reviews.
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FCA approved and regulated
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Fully digital service with no in-person branches
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On-line application and approval process
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Manage your account or policy via an app or website
Review summary
People rate this company as Excellent based on 3,477 product reviews
Latest positive rating
I had a fantastic experience with this travel insura...
I had a fantastic experience with this travel insurance company. The customer service team was incredibly friendly, responsive, and patient in answering all my questions,... I had a fantastic experience with this travel insurance company. The customer service team was incredibly friendly, responsive, and patient in answering all my questions, which gave me real peace of mind before my trip. They explained everything clearly and made the process very easy. On top of that, the price was excellent compared to other providers I looked at, without compromising on coverage. It felt like great value for the protection I received. Overall, I’m very happy with my choice and would definitely recommend them to anyone looking for reliable travel insurance at a fair price Read more Read less

Latest negative rating
Very frustrating
Very disappointing and frustrating. Updated annual travel insurance mid way through as had recent hospital tests for breast lump. Found not to need treatment but... Very disappointing and frustrating. Updated annual travel insurance mid way through as had recent hospital tests for breast lump. Found not to need treatment but required monitoring in 6 months (as is normal). Staysure unable to record this and could only use a drop down box stating further TREATMENT required and charged me another £130 on top of the original £486 paid in December 2024. I emphasised that treatment was NOT required just needed monitoring. VERY disappointed and won't be using again Read more Read less

About Staysure
Staysure is an award-winning travel insurance provider.
With Staysure, you can get a policy that covers pre-existing medical conditions for single trips or annual multi-trips. There’s no upper age limit and you can add optional extras including gadget cover and excess waiver.
Staysure offer travel insurance policies that cover a range of different trips.
Staysure at a glance
Contact details
- Phone
- 0330 822 4155
- [email protected]
- Main address
- Britannia House, 3-5 Rushmills Business Park, Bedford Rd, Northampton NN4 7YB
- Social media
Reviews for Staysure
Showing 11 of 3477 company reviews • Last reviewed within 14 days
staff friendly, but....
Was unable to get clarification on a medical condition so it was entered as a drug allergy . seemed to be lack of knowledge
I had a fantastic experience with this travel insura...
I had a fantastic experience with this travel insurance company. The customer service team was incredibly friendly, responsive, and patient in answering all my questions,... I had a fantastic experience with this travel insurance company. The customer service team was incredibly friendly, responsive, and patient in answering all my questions, which gave me real peace of mind before my trip. They explained everything clearly and made the process very easy. On top of that, the price was excellent compared to other providers I looked at, without compromising on coverage. It felt like great value for the protection I received. Overall, I’m very happy with my choice and would definitely recommend them to anyone looking for reliable travel insurance at a fair price Read more Read less
Products from Staysure
Showing all products offered by Staysure
Travel insurance
by StaysureStaysure offer travel insurance policies for a wide range of trips. You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical...
Travel insurance
by StaysureStaysure offer travel insurance policies for a wide range of trips. You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical...
Car Insurance (discontinued)
by StaysureCar Insurance (discontinued)
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