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Staysure: Travel Insurance reviews

Name: Travel Insurance
Rating: 4.87 (3449 reviews)

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4.87

Based on 3,449 reviews, last reviewed 2nd Apr 2024

No new 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

4

Fairly painless experience in setting up a new policy. Fairly painless experience in setting up a new policy. With that said, I haven’t made a claim so not sure how they perform. Reviewed on: 2nd April 2024

Latest lowest rating:

1

I had a heart attack late November 2023, I had a heart attack late November 2023, I was due to travel before Christmas 2023, Staysure just cancelled my yearly policy. Thus I had to shift the ... Read more Reviewed on: 15th March 2024

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About the Travel Insurance

Do you buy travel insurance before going abroad? There are hundreds of different travel insurance policies on the market, all designed to help you stay protected while travelling...and giving you piece of mind, whether you're enjoying a sun swept beach or on an adverture-packed holiday. But with so many different policies to choose from, finding the right policy for you can be quite confusing. Reading our Staysure travel insurance reviews can help you find out what other travellers have to say. You can also write your Staysure travel insurance review too!

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Staysure Travel Insurance reviews (3449)

Fairly painless experience in setting up a new policy.

Fairly painless experience in setting up a new policy. With that said, I haven’t made a claim so not sure how they perform. Reviewed on: 2nd April 2024

I had a heart attack late November 2023,

I had a heart attack late November 2023, I was due to travel before Christmas 2023, Staysure just cancelled my yearly policy. Thus I had to shift the flight bookings I had at a cost of £380, Take out a new Travel Policy with another company costing £2054.76 a yearly policy then pay for a new travel booking of £780.00. I put a claim on for £380.00. And £2054.76. I expected them to pay £380.00 costs I incurred to shift flights plus pro rate the extra £2054.76.; The claim was handled by an external company called Davies the result is nothing. So I have to go back to Staysure and the best I can hope is a 5 month refund of my policy. Not good enough, Staysure hide behind the small print. A very very dishonest company. DO NOT TAKE OUT TRAVEL INSURANCE AS WHEN YOU NEED THEM THEY ARE NOT THERE. Reviewed on: 15th March 2024

Awful company

Robbing company with no regard for personal circumstances. Paid nearly £300 for a family policy. Rang to update policy with new information and they refused to give us the full refund, giving us only a very small amount of our money back. Rude, attitude riddled telephone consultants. Would strongly advise anyone to stay clear. Reviewed on: 21st December 2023

Stay clear of Staysure

Stay clear of stay sure! My wife and four young children were robbed on our dream holiday to France. We thought all would ok as we’d booked travel insurance with Staysure. Sadly, like most other travel insurance companies, they took our money and then when we made a small, fair claim they took forever to respond and in November (hols were in August), some company, Davies Group, who I guess staysure sub contract with, would of course found a clause so they wouldn’t pay out, perhaps no surprise, but another terrible travel insurance company. I’d advise all to stay clear. They have no empathy, understanding and always look at what they can find to cancel a claim rather than help the consumer. We were left in remote Brittany not able to find a police station and staysure where no help at all. We spent a lot of time researching for a good travel insurance company and now back to square one. Reviewed on: 9th November 2023

Showing 4 of 3449

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