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Staysure: Travel insurance reviews

Name: Travel insurance
Rating: 4.61 (3480 reviews)

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4.61

Based on 3,480 reviews, last reviewed 16th Jul 2026

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

Traveling after cancer Having had cancer and other medical issues, I was looking for reasonably priced travel insurance. Staysure were easy to contact by phone, and the oper... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

I took out a policy July 2025 Staysure works umbrell... I took out a policy July 2025 Staysure works umbrella companies of Davies Group. Please please don't buy your travel insurance with this company. They... Read more Reviewed on: 19th February 2026

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About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

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Staysure Travel insurance reviews (3480)

Traveling after cancer

Having had cancer and other medical issues, I was looking for reasonably priced travel insurance. Staysure were easy to contact by phone, and the operater was particularly helpful in guiding me through the medical questionaire. Reviewed on: 16th July 2026

Suffered back injury just before a holiday last year...

Suffered back injury just before a holiday last year and couldnt travel. Staysure covered the cost of the holiday in a professional way. Excellent service. Reviewed on: 8th July 2026

I took out a policy July 2025 Staysure works umbrell...

I took out a policy July 2025 Staysure works umbrella companies of Davies Group. Please please don't buy your travel insurance with this company. They don't pay out leaving you with medical bills to pay at the end of day. Fast forward to Feb 26 still no payment from them. Openly admitting it in an email to me. I have contacted my local Mp Ed Davey. Reviewed on: 19th February 2026

BEWARE of Staysure they do not honour terms.

We took out holiday policy with Staysure on 18/9/25;confirmation date but had unexpected eye problem which affected my driving ability and as we were going in ferry to Guernsey and driving decided to cancel so I could do the bnecessary tests,I am 84 my wife 78, we cancelled the trip by email and had reply on 23/09/25 well within the 14 day cooling off period ,rely said they were working on it and Cancellation response,they did say it could take 3/5 days.but sometimes quicker. .no further replies except ads etc and if we wanted to amend cover and we replied the policy was cancelled..the money was taken as we had expected but on Monday arrived the travel documents by mail and we began to smell a rat.called various numbers and given the run around and by then getting anxious and emailed customer help and eventually staysure customer support with relevant email from them acknowledging our cancellation but they are prevaricating and claiming that we were out of time for cooling off period despite only being the 5th day.they say they will north refund.BEWARE they are dishonourable ,wish we had read more reviews,Do not use them if you do it is at your own risk certainly not theirs Reviewed on: 21st October 2025

staff friendly, but....

Was unable to get clarification on a medical condition so it was entered as a drug allergy . seemed to be lack of knowledge Reviewed on: 6th September 2025

I had a fantastic experience with this travel insura...

I had a fantastic experience with this travel insurance company. The customer service team was incredibly friendly, responsive, and patient in answering all my questions, which gave me real peace of mind before my trip. They explained everything clearly and made the process very easy. On top of that, the price was excellent compared to other providers I looked at, without compromising on coverage. It felt like great value for the protection I received. Overall, I’m very happy with my choice and would definitely recommend them to anyone looking for reliable travel insurance at a fair price Reviewed on: 5th September 2025

Good with medical conditions

They were very accommodating when dealing with an undiagnosed medical condition and didn't ramp up the price horrifically for pre-existing ones Reviewed on: 5th September 2025

Reasonable price for a whole year's worth of travel...

Reasonable price for a whole year's worth of travel insurance Reviewed on: 5th September 2025

Competitive prices and cover choice

Competitive prices and a great range of cover to suit all needs. I’ve used Staysure several times over the years and they were my first choice on booking a weekend away for the end of the month. Reviewed on: 5th September 2025

I have loved being a long standing staysure customer...

I have loved being a long standing staysure customer for over 6 years now. whether ive had a change in medical, change in holiday policy for my family, they have always helped achieve the best. Reviewed on: 6th August 2025

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