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Staysure: Travel insurance reviews

Name: Travel insurance
Rating: 4.86 (3471 reviews)

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4.82

Based on 3,471 reviews, last reviewed 6th Aug 2025

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

I have loved being a long standing staysure customer... I have loved being a long standing staysure customer for over 6 years now. whether ive had a change in medical, change in holiday policy for my family... Read more Reviewed on: 6th August 2025

Latest lowest rating:

1

Very frustrating Very disappointing and frustrating. Updated annual travel insurance mid way through as had recent hospital tests for breast lump. Found not to need tr... Read more Reviewed on: 5th August 2025

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About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

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Staysure Travel insurance reviews (3471)

Travel Cover at an affordable price.

Staysure offered affordable travel insurance. I have pre existing medical conditions and I had been with my previous insurers for many claim free years. They never the less sought a substantial hike in annual premium. Staysure offered more extensive cover at a price that was less than I had paid in the previous year. Reviewed on: 22nd July 2019

great price and website

bought couples annual policy, great information and competitive pricing Reviewed on: 5th July 2019

good basic travel insurance

S good basic travel insurance with lots of options. Buy online, but search for online discount codes. Reviewed on: 15th April 2019

Insurance when no one else would

They were the only company that helped me after my husbands bypass . They work with common sense and compassion. Reviewed on: 10th February 2019

Medical cover but expensive

Never had to claim but overall a good travel insurance but it gets loaded if you have a health problem such has heart or stroke Reviewed on: 21st September 2018

Best value travel insurance

I looked around online for ages but Staysure came back with the cheapest price and product. Reviewed on: 17th July 2018

Medically unfit

We have had our medical dramas - strokes, heart attacks, spinal injuries so surely no-one could insure us and we could never enjoy holidays abroad? Staysure not only insure us but the costing is under £100 for the three of us - great service, great peace of mind Reviewed on: 17th July 2018

Travel

Easy to use web site, all your insurance needs. Reviewed on: 19th February 2018

Good price but duff info

Told me I would be covered ifbI needs to change a flight due to work dates when I booked the annual policy, however when I did need to do this it turns out .i wouldn't be covered. They promised to listen to the original sales call and a manager would get back to me. 8 months later I am still waiting..... Reviewed on: 1st October 2017

Medical cover

Being over 65 and having a wife with medical history I was looking for a company that would cover us for travel and accept my wife's medical history. I engaged with Staysure and found the initial screening good and professional. To ensure everything was uncovered we informed the agent of the medicine taken but was unable to confirm all causes related to the meds. The company got their doctor to accept all issues with a request for me to inform them on the query they had. I got a list from our doctor of the issues my wife had relating to the medicine prescribed and supplied this to Staysure. Within a couple of days they agreed that they could cover everything. I was impressed by their professionalism and patience on the phone whilst negotiating the contract. I will have no hesitation in using them again. Reviewed on: 20th September 2017

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