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Staysure: Travel insurance reviews

4.82
Based on 3,477 reviews, last reviewed 21st Oct 2025
No new 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
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89%
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10%
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0%
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1%

Latest highest rating:

5

I had a fantastic experience with this travel insura... I had a fantastic experience with this travel insurance company. The customer service team was incredibly friendly, responsive, and patient in answeri... Read more Reviewed on: 5th September 2025
KrassyD's avatar
KrassyD

Latest lowest rating:

1

BEWARE of Staysure they do not honour terms. We took out holiday policy with Staysure on 18/9/25;confirmation date but had unexpected eye problem which affected my driving ability and as we were... Read more Reviewed on: 21st October 2025
David Pryse's avatar
David Pryse

About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

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Staysure Travel insurance reviews (3477)

just changed not had any claims etc but pricing was reasonable

4
easy to do over phone prices reasonable Reviewed on: 17th August 2021

Helpful and polite

5
Have always found them to be polite and helpful. While having some issues with health questions, I had to contact customer services who were very helpful, letting me know exactly what information they needed as some questions are vague. Reviewed on: 17th August 2021

Professional service and reasonable costs

5
We used Staysure for a number of years. They were very thorough and explained every aspect of our cover in detail. When we made a claim for a holiday cancellation, owing to my Mother’s sudden death, they were very understanding and despite the unusual circumstances, they upheld the claim. A very professional company who employ efficient and considerate staff. Reviewed on: 17th August 2021

Do not travel without them.

5
Simply the best price and the best all round cover you can get . Peace of mind when on holiday. Priceless. Reviewed on: 17th August 2021

Join by phone

5
It was easy to contact Staysure as contactable by phone. The call agent was knowledgeable about the products on offer and explained everything clearly and in a manner could understand . Reviewed on: 16th August 2021

Staysure

5
Easy to complete online, and easy to download and print off Reviewed on: 16th August 2021

Atlantic runner

5
Good quote , easy to use on website . Reviewed on: 16th August 2021

seem comprehensive and good value

4
not had to use the insurance but gives confidence in the policy Reviewed on: 16th August 2021

Very good company

5
Easy to use Web site. Good information throughout. Very amenable when I asked for a paper copy of my docs. What more could you ask for. Reviewed on: 16th August 2021

Helpful

5
Easy renewal and informative staff Reviewed on: 16th August 2021

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