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Staysure: Travel insurance reviews

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4.82
Based on 3,471 reviews, last reviewed 6th Aug 2025
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

I have loved being a long standing staysure customer... I have loved being a long standing staysure customer for over 6 years now. whether ive had a change in medical, change in holiday policy for my family... Read more Reviewed on: 6th August 2025
Meg 's avatar
Meg

Latest lowest rating:

1

Very frustrating Very disappointing and frustrating. Updated annual travel insurance mid way through as had recent hospital tests for breast lump. Found not to need tr... Read more Reviewed on: 5th August 2025
J K's avatar
J K
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About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

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Staysure Travel insurance reviews (3471)

It's good company that helps recognise people

5
Working for staysure has been a absolute pleasure I have enjoyed working there Reviewed on: 17th August 2021
Shamila Parveen's avatar
Shamila Parveen

Fantastic Insurance Company

5
Easy to complete, very precise when going through medical, which was so important to me. Anything I was unsure on was explained very clearly Reviewed on: 17th August 2021
Zara's avatar
Zara

amazing service

5
they always answer queries sufficiently and precise. Reviewed on: 17th August 2021
natasha short's avatar
natasha short

Quick and reliable service

5
The service is very good and very reliable in every respect. Reviewed on: 17th August 2021
Dave Hodgson's avatar
Dave Hodgson

just changed not had any claims etc but pricing was reasonable

4
easy to do over phone prices reasonable Reviewed on: 17th August 2021
michelle murdoch 's avatar
michelle murdoch

Helpful and polite

5
Have always found them to be polite and helpful. While having some issues with health questions, I had to contact customer services who were very helpful, letting me know exactly what information they needed as some questions are vague. Reviewed on: 17th August 2021
Kathryn Barker's avatar
Kathryn Barker

Professional service and reasonable costs

5
We used Staysure for a number of years. They were very thorough and explained every aspect of our cover in detail. When we made a claim for a holiday cancellation, owing to my Mother’s sudden death, they were very understanding and despite the unusual circumstances, they upheld the claim. A very professional company who employ efficient and considerate staff. Reviewed on: 17th August 2021
Maureen Ludden's avatar
Maureen Ludden

Do not travel without them.

5
Simply the best price and the best all round cover you can get . Peace of mind when on holiday. Priceless. Reviewed on: 17th August 2021
john stewart's avatar
john stewart

Join by phone

5
It was easy to contact Staysure as contactable by phone. The call agent was knowledgeable about the products on offer and explained everything clearly and in a manner could understand . Reviewed on: 16th August 2021
kathbutterworth47@gmail.com's avatar
[email protected]

Staysure

5
Easy to complete online, and easy to download and print off Reviewed on: 16th August 2021
Harry's avatar
Harry

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