Write a review

Newsletter

Go to business site

Staysure: Travel insurance reviews

Name: Travel insurance
Rating: 4.64 (3482 reviews)

View other Staysure products

4.64

Based on 3,482 reviews, last reviewed 21st Aug 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

4

Stay Sure with Staysure Good comprehensive and reassuring travel insurance packages especially for older travellers with medical history Reviewed on: 21st August 2026

Latest lowest rating:

1

I took out a policy July 2025 Staysure works umbrell... I took out a policy July 2025 Staysure works umbrella companies of Davies Group. Please please don't buy your travel insurance with this company. They... Read more Reviewed on: 19th February 2026

Read all reviews Write a review

About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

Review Staysure: Travel insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Staysure Travel insurance reviews (3482)

Great company

They are always able to help with any questions I have and the premium I pay is fair Reviewed on: 25th August 2023

Worst travel insurance company

I needed to claim for a small accident in America and Staysure immediately passed me to a 3rd party, Davies Group, who were enormously unhelpful and made us settle bills with the hospital directly stating they wouldn’t deal with third parties! An atrocious service and I highly advise not using this company. Reviewed on: 24th August 2023

Competitive but cumbersome

Good products and customer service, but administratively cumbersome - a lot of repetition answering questions to buy a product. Reviewed on: 24th August 2023

Easy Peasy insurance cover

After previously purchasing Car and Home and pet insurance online I realised that it is far too easy to go down a "rabbit hole" of different providers/levels of cover /bolt on`s/Add on`s etc, so I wasnt looking forward to finding travel insurance for my partner. Didnt ned to worry Staysure travel insurance has a very simple questionaire, everything is very clear and the website is immediately responsive to changes you might input, so lots of brownie points to whoever designed the website. Staysure pricing is very competitive, yes sure there are cheaper providers but you do need to read all the information in front of you, when you look at the finer details such as excess`es you may have to pay Staysure comes out the winner by a long way. Another happy customer, I just hope we dont need to claim and benefit from the policy but going away with this policy gives you peace of mind and that is what matters. Reviewed on: 23rd August 2023

Don't have a health issue before you travel!

Dropped like brick due to health issue followed by bad claim advice and ultimately had to contact the ombudsman. Reviewed on: 23rd August 2023

Expensive but cheapest for my needs

As I have many issues with my health, after extensive searching for a reputable company this one came out top. Reviewed on: 23rd August 2023

Great price.

The cover you get is great for people with health problems. Gives you peace of mind that you have great cover for a reasonable price. Have use for a few years now.x Reviewed on: 23rd August 2023

Five star

Simple to access website quick and easy to navigate. Great value for money Reviewed on: 22nd August 2023

Staysure are great for over 65s Travel Insurance

This is the 2nd year I've been insured with Staysure and they have been helpful all the way. Reviewed on: 17th July 2023

Covid missold cover

My wife and both came down with covid 8 days before holiday cancelled holiday and reported to staysure who passed onto Davies claim dept well the online form was pitifully slow to fill in and they say didn't rec form delay tactics ? resubmitted and was informed home flow tests not accepted as proof despite NHS advise saying they are fast accurate and reliable as it happened my wife had to attend hospital was checked over fully and given hospital meds a photo was supplied to them dated ,named ,hospital attended I put a review on trustpilot and rec e mail from staysure who said they would escalate claim I also asked how I can supply proof of covid when even hospital didn't test my wife no reply so we had to supply a doctors note to them next e mail from them now asking for our covid vaccination details blatant delaying tactics 14 e mails has got nowhere I wish I had read some posts here before I was suckered into this policy I have 2 official complaints under review but surprise surprise that may take 10 weeks don't bother with this lot guys Reviewed on: 13th June 2023

Do you have a different Staysure product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Travel insurance
from Insuratrip 4.84 from 937 reviews
Travel insurance
from Leisure Guard 3.87 from 5 reviews
Travel insurance
from World First Travel Insurance 4.80 from 2626 reviews

Want to see more from Staysure?

Car Insurance (discontinued)
from Staysure 4.06 from 1 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub