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Staysure: Travel insurance reviews

View other Staysure products
4.61
Based on 3,480 reviews, last reviewed 16th Jul 2026
200% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
10%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Traveling after cancer Having had cancer and other medical issues, I was looking for reasonably priced travel insurance. Staysure were easy to contact by phone, and the oper... Read more Reviewed on: 16th July 2026
Paul Matthews's avatar
Paul Matthews

Latest lowest rating:

1

I took out a policy July 2025 Staysure works umbrell... I took out a policy July 2025 Staysure works umbrella companies of Davies Group. Please please don't buy your travel insurance with this company. They... Read more Reviewed on: 19th February 2026
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Sally
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About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

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Staysure Travel insurance reviews (3480)

Competitive but cumbersome

4
Good products and customer service, but administratively cumbersome - a lot of repetition answering questions to buy a product. Reviewed on: 24th August 2023
Edward's avatar
Edward

Easy Peasy insurance cover

5
After previously purchasing Car and Home and pet insurance online I realised that it is far too easy to go down a "rabbit hole" of different providers/levels of cover /bolt on`s/Add on`s etc, so I wasnt looking forward to finding travel insurance for my partner. Didnt ned to worry Staysure travel insurance has a very simple questionaire, everything is very clear and the website is immediately responsive to changes you might input, so lots of brownie points to whoever designed the website. Staysure pricing is very competitive, yes sure there are cheaper providers but you do need to read all the information in front of you, when you look at the finer details such as excess`es you may have to pay Staysure comes out the winner by a long way. Another happy customer, I just hope we dont need to claim and benefit from the policy but going away with this policy gives you peace of mind and that is what matters. Reviewed on: 23rd August 2023
Steven Day's avatar
Steven Day

Don't have a health issue before you travel!

1
Dropped like brick due to health issue followed by bad claim advice and ultimately had to contact the ombudsman. Reviewed on: 23rd August 2023
Ian Hudson's avatar
Ian Hudson

Expensive but cheapest for my needs

5
As I have many issues with my health, after extensive searching for a reputable company this one came out top. Reviewed on: 23rd August 2023
Stephen Ilsley's avatar
Stephen Ilsley

Great price.

5
The cover you get is great for people with health problems. Gives you peace of mind that you have great cover for a reasonable price. Have use for a few years now.x Reviewed on: 23rd August 2023
jan sears's avatar
jan sears

Five star

5
Simple to access website quick and easy to navigate. Great value for money Reviewed on: 22nd August 2023
Stephen McGarrigle's avatar
Stephen McGarrigle

Staysure are great for over 65s Travel Insurance

5
This is the 2nd year I've been insured with Staysure and they have been helpful all the way. Reviewed on: 17th July 2023
Lorna's avatar
Lorna

Covid missold cover

1
My wife and both came down with covid 8 days before holiday cancelled holiday and reported to staysure who passed onto Davies claim dept well the online form was pitifully slow to fill in and they say didn't rec form delay tactics ? resubmitted and was informed home flow tests not accepted as proof despite NHS advise saying they are fast accurate and reliable as it happened my wife had to attend hospital was checked over fully and given hospital meds a photo was supplied to them dated ,named ,hospital attended I put a review on trustpilot and rec e mail from staysure who said they would escalate claim I also asked how I can supply proof of covid when even hospital didn't test my wife no reply so we had to supply a doctors note to them next e mail from them now asking for our covid vaccination details blatant delaying tactics 14 e mails has got nowhere I wish I had read some posts here before I was suckered into this policy I have 2 official complaints under review but surprise surprise that may take 10 weeks don't bother with this lot guys Reviewed on: 13th June 2023
Steve Ball's avatar
Steve Ball

Avoid this company they will try anything not to pay out

1
As always when these company’s want to sell you insurance it’s easy and clear but as soon as you need to make a claim there’s all theses terms documentation request and so much more claim ongoing for almost 6-7 weeks, claim still not settled, constant request for same documentation even though all documents that were requested have been provided made a official complaint for which I have heard nothing off, To be honest I think it’s not the best insurer to deal with and not a easy process getting a claim settled i think your best avoiding this company as they will try there very best not to pay out Reviewed on: 19th January 2023
Yahya Patel's avatar
Yahya Patel

Diabolical

1
This company should not be allowed to trade as they are incompetent, very easy to sign up for the insurance, as the positive reviews report, but you will not get any customer service if you log a claim. I have been waiting since the end of June. I keep on chasing and every time I get an email from Davis group telling me that I will get an answer within 15 working days...and I have been waiting for over 3 months! A total waste of money and time. Reviewed on: 6th October 2022
Auy P's avatar
Auy P

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