Your Travel Insurance Reviews (1038)
Only ok to take your payment - not so good when you need them!
Used World First Travel Insurance in the past because of the good ratings and great price. When i needed to claim my damaged phone, they responded quickly and contacted relevant department for me (it appears there's another company dealing with...
Read moreUsed World First Travel Insurance in the past because of the good ratings and great price. When i needed to claim my damaged phone, they responded quickly and contacted relevant department for me (it appears there's another company dealing with "gadget claims" - DIRECT GROUP. But here's where the all good service ends. Unfortunately "DIRECT GROUP" is a let down. They have asked me for proof of purchase, amount paid etc. etc. After submitting all requested documents they have refused my claim beause "there's nowhere on the invoice where it says NEW" ! WHAT!?? Phoned them up and asked if they ever seen on any invoice where it says NEW? They reply was "we have right to request additional information if we are no happy with the claim" This is just nonsense! I will not leave it like this, i have all the leggit documentation and i'll do my best to get my cover! World First Travel - i have purchased insurance from you, not from "DIRECT GROUP" and i believe you should deal with it! Please accept my star for a service i received so far ;)
brilliant
Easy to navigate on line; helpful, friendly staff on the telephone.
Always my go to insurance company!
I've used World First over 3 times now and I'm always happy with them. Being a kidney transplant patient, I need to know I'm covered and World First always deliver! No issues, no hassle! All staff are friendly and attentive! I always try and recommend...
Read moreI've used World First over 3 times now and I'm always happy with them. Being a kidney transplant patient, I need to know I'm covered and World First always deliver! No issues, no hassle! All staff are friendly and attentive! I always try and recommend World First to any other people i know with long term health conditions!
Above and beyond
Thankfully I had no need to use the insurance but I'm confident by the outstanding customer service it would have been an easy process. Before I left for my holiday I received a text with all the useful numbers I might need. A treasuring little extra....
Read moreThankfully I had no need to use the insurance but I'm confident by the outstanding customer service it would have been an easy process. Before I left for my holiday I received a text with all the useful numbers I might need. A treasuring little extra. This company really seems to go the extra mile
Fantastic personalised risk premiums for medical conditions
I have a chronic illness that does not impact my daily life but most insurers heavily load the premiums without considering the actual risk World First do a proper, detailed assessment of the condition as it affects me and the drugs I take and...
Read moreI have a chronic illness that does not impact my daily life but most insurers heavily load the premiums without considering the actual risk World First do a proper, detailed assessment of the condition as it affects me and the drugs I take and provided a very reasonable policy which gives me complete peace of mind. top marks
Easy to set up
I'm 83 years old and your service is so quick and easy to use Thank you
Best travel ins.
I used world first as my insurer for a recent trip to New Zealand. Arranging it was so simple and I got a great deal. About to use them again for another visit to NZ
Excellent Call Staff & Travel Tips
Call staff were extremely lelpful when I rang to discuss my health condition to ensure it was...
Read more Call staff were extremely lelpful when I rang to discuss my health condition to ensure it was covered.
I have have had travel insurance with a number of other providers. World First is the first, pardon the pun, are the only one to provide a regular travel magazine, which is extremely readable
Best prices for medical insurance
After Trawling through a minefield of quotes and prices ranging from sorry can't insure you, to quotes of: 750GBP up 1,000 GBP I found world first. No more using comparison sites now.
Great team helping me to travel far and wide
Local firm always offering a package just for me.
Excellent service.
A trouble free holiday with the assurance of good insurance.
Good customer service, value for money
Tailored the insurance to suit us, when a claim was made it was easy to contact the support team from abroad and the claim was met in full on our return home. Good value, and good customer service.
Great Service
They have a really user friendly, clear website. Buying my travel insurance from them has always been simple. They accommodate pre existing conditions at a reasonable price which is why I went with them in the first place. When I had to make changes...
Read moreThey have a really user friendly, clear website. Buying my travel insurance from them has always been simple. They accommodate pre existing conditions at a reasonable price which is why I went with them in the first place. When I had to make changes or ask questions, I found their on the phone customer service to be top notch, I was really happy with the service I received when I phoned up so I do recommend them to friends and family. Especially those who travel with pre existing conditions.