Smart Money People Logo

Staysure: Travel Insurance reviews

4.82
Based on 3,465 reviews, last reviewed 25th Nov 2024
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
10%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Competitive Always competitive and are sensible about health conditions Reviewed on: 10th October 2024
norman h's avatar
norman h

Latest lowest rating:

1

Staysure says they don’t cover loss of enjoyment We used Staysure for a very expensive holiday to Universal Orlando this October. We paid for an annual policy at £700 which covered every eventuality.... Read more Reviewed on: 25th November 2024
Stephanie W 's avatar
Stephanie W

About this product

Do you buy travel insurance before going abroad? There are hundreds of different travel insurance policies on the market, all designed to help you stay protected while travelling...and giving you piece of mind, whether you're enjoying a sun swept beach or on an adverture-packed holiday. But with so many different policies to choose from, finding the right policy for you can be quite confusing. Reading our Staysure travel insurance reviews can help you find out what other travellers have to say. You can also write your Staysure travel insurance review too!

Staysure Travel Insurance reviews (3465)

Review of the Staysure, Travel Insurance:

Retrospective Reduction in Cover

1
I had a Staysure annual travel insurance policy. During the term of the policy I added a new medical condition (back pain) online and Staysure charged me an additional premium and issued me with a new certificate. I declared on the online form that I was awaiting an injection for the back pain and the new certificate properly, and very clearly, acknowledged this. When I came to renew my policy I was told by Staysure that because I was awaiting an injection my existing policy was and had been invalid for ALL my declared health conditions from the date I updated may medical record. Very alarming given that I had travelled in the interim. They said this should have been clear in the online process. It was not. The new cover certificate, as issued by Staysure, made absolutely no mention of the fact that my cover did now not include ALL my pre existing conditions. I have now changed insurers to a company that is a Which recommended provider and is much more transparent with both their process and their cover. Avoid Staysure if you want to be certain of being covered. Reviewed on: 25th July 2024

Fantastic Company

5
I absolutely love this company and would never use anyone else for our travel insurance! Reviewed on: 5th October 2021

Very happy with me insurance

5
Agent was friendly and helpful even with complicated medical conditions Reviewed on: 5th October 2021

Great company

5
Always go above and beyond for their customers and do everything they can to give them the best service :) Reviewed on: 5th October 2021

Easy to arrange and good prices

5
Bonus of booking 15 months for 12 - great value Reviewed on: 5th October 2021

Polite, proficient and prompt service

5
Polite, proficient and promt service Reviewed on: 5th October 2021

Peace of mind very helpful staff, nice to be able to talk to helpful staff.

4
First contact by me as my husband died this year. Found people rang and contacted me when promised. Felt secure with my cover. Reviewed on: 5th October 2021

Great Company

5
GReat Company with excellent Travel Insurance cover giving peace of mind especially with Covid-19! Reviewed on: 5th October 2021

Fantastic company very efficient

5
They made the whole experience so easy. Very friendly staff very good prices and the whole process was easy and smooth Reviewed on: 5th October 2021

Excellent service

5
Easy to deal with & value for money Reviewed on: 5th October 2021

Supportive

5
Friendly staff, no matter the issue. Reviewed on: 5th October 2021

Do you have a different Staysure product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Staysure has a range of products available. Check the ratings of each product to find the right one for you. View all products