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Suits Me: Personal Account reviews

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4.73
Based on 12,140 reviews, last reviewed 13th Aug 2025
100% decrease in 5 star reviews
in the past 90 days
97% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Everything is amazing 1000% recommend Everything is amazing 1000% recommend Reviewed on: 13th August 2025
Keira P's avatar
Keira P

Latest lowest rating:

1

fees to high bad customer service unregulated do not... fees to high bad customer service unregulated do not trust them with your money I know from experience. Reviewed on: 27th July 2025
Z Y's avatar
Z Y
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About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

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Suits Me Personal Account reviews (12140)

Great customer service

5
Great customer service, easy to use Reviewed on: 5th March 2025
Elena B's avatar
Elena B

Not good at all had really bad experience and cost s...

1
Not good at all had really bad experience and cost so much sending or withdrawing Reviewed on: 5th March 2025
Tyler B's avatar
Tyler B
Reply from Suits Me We’re sorry to hear that you’ve had a bad experience. At Suits Me, we aim to provide transparent pricing, and all fees are clearly outlined in our fee summary. It’s possible that you may not be on the most suitable account type for your needs. Please reach out to our team at [email protected], and we’d be happy to review your account and explore a more cost-effective option for you. Response date: 5th March 2025
Suits Me Card reviews
Suits Me

Good company excellent

5
Good company excellent very helpfully and would recommend this company to anyone and everyone that i know Reviewed on: 5th March 2025
Dalton stenger 's avatar
Dalton stenger

Great bank from the moment I joined always there to...

5
Great bank from the moment I joined always there to help Reviewed on: 5th March 2025
Lauren P's avatar
Lauren P

Professionalism with a smile

5
I've been in contact with Suits Me for almost a year! Their staff is very professional, as you'd expect from a high street bank, they are kind, and they put a lot of heart providing the fast and best support no matter the effort and time it takes, I never felt rushed or treated badly like I am when contacting high street banks! This is a place where I'd like to continue banking for many many years to come and I hope other banks will pay attention and copy their fantastic work ethic! I highly recommend! Reviewed on: 5th March 2025
Mara B's avatar
Mara B

SuitsMe have allowed me to get a bank account for my...

5
SuitsMe have allowed me to get a bank account for my salary. They have always had friendly staff when I have needed to talk to them. Reviewed on: 5th March 2025
Matt B's avatar
Matt B

I've had a tough experience regarding my wages being...

5
I've had a tough experience regarding my wages being paid into my old account, but the costumer care handled it with proficiency and professionally my query was solved in good time Reviewed on: 5th March 2025
Mahamadou saho sano's avatar
Mahamadou saho sano

Did not receive my card until over a month after my...

5
Did not receive my card until over a month after my engage account was closed meaning I had no access to my account unless I transferred money to another account which cost me money each time I did so! I emailed a number of times and did not receive reply’s for days! Was also I alone to call and speak to anyone about this as the line just kept going to automated which would cost me money! Not the greatest introduction or start to the service at all Reviewed on: 5th March 2025
Kerry r's avatar
Kerry r

I have been trying to top up my account at the post...

5
I have been trying to top up my account at the post office which didn't work and the post office staff hadn't been able to tell me why it won't work at the post office, I mean the post office staff should be aware of that the suits me is not available from the post office, thanks. Reviewed on: 5th March 2025
Ribar's avatar
Ribar

My experience is good and bad it’s only when getting...

4
My experience is good and bad it’s only when getting hold to the customer service which is hard and it takes time to get hold of them Reviewed on: 5th March 2025
Dennis A's avatar
Dennis A

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