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Tembo: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (545 reviews)

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4.98

Based on 545 reviews, last reviewed 22nd Nov 2024

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

1 star

Latest highest rating:

5

Very easy to use, great customer experience and look... Very easy to use, great customer experience and looked after all of my concerns Reviewed on: 22nd November 2024

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo Mortgage Broker reviews (545)

Review of the Tembo, Mortgage Broker:

Great Service

Helena, Abbey, Lauren and Georgina have all been very helpful and communicative throughout the whole process. We encountered a small error in the application but this was sorted promptly once identified. We were given regular updates throughout the process and the team were always thorough and clear when explaining the process. We are very pleased to have received a mortgage offer that works perfectly for our situation and very grateful for the team at Tembo for their assistance in facilitating this! Reviewed on: 23rd April 2024

Super knowledgable and quick to respond!

Super knowledgable and quick to respond!! Reviewed on: 20th February 2024

Very good service, would definitely recommend!

Very good service, would definitely recommend! Reviewed on: 20th February 2024

Great experience start to finish

Great experience start to finish Reviewed on: 20th February 2024

Great experience every time with Tembo

I've always had a great experience using Tembo Reviewed on: 20th February 2024

Ruth really went above and beyond, secured a great d...

Ruth really went above and beyond, secured a great deal and couldnt ask for more! Reviewed on: 20th February 2024

Never made me feel silly about any question asked!

Never made me feel silly about any question asked! Thank you Tembo! Reviewed on: 20th February 2024

Brokers go the extra mile! 5* service!

I highly recommend Rob and Rebecca at Tembo! As a first-time homebuyer, I was new to the process, but they patiently explained everything and answered all my questions. Rob even took time on his day off to meet with me and ensure my mortgage application was submitted before his holiday. Rebecca kept me informed, and now I have the mortgage offer I need to buy my first home. Thank you, Tembo! Reviewed on: 20th February 2024

As first time buyers we were totally lost.

As first time buyers we were totally lost. We came across Tembo and spoke with Rob, and later Rebecca who were both absolutely amazing. From the initial phone call Rob took the time to explain everything clearly. He set the proper expectations, and answered all our silly questions (all 5000 of them) with patience and professionalism. The entire time I felt informed and in a position to make the right decisions. Buying a house is such a crucial and important step and having the right people guiding you can help to make or break the process, especially as a first time buyer. We're now in possession of our mortgage offer and hope for a smooth journey from here on out. We couldn't have gotten this far without Tembo. Many thanks to Rob, Rebecca & the Tembo team x Reviewed on: 19th February 2024

Great service .

Great service . Tembo provided update knowledge and guided us step by step, until the offer was issued by the lender. Reviewed on: 19th February 2024

Every time I've spoken to them I've felt confident

I initially got in touch with Ryan in November to discuss potential mortgage options as I had no idea where to start. He was kind, listened to what I needed and was always positive. When the time came to apply for the mortgage he was brilliant with finding alternative solutions quickly, keeping me updated. Chelsea has also been amazing coordinating getting the offer through and sorting the paperwork. Every time I've spoken to either of them I've felt fully confident that my case is being dealt with professionally! Thankyou so much :) Reviewed on: 19th February 2024

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