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Tembo: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (999 reviews)

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4.98

Based on 999 reviews, last reviewed 21st Feb 2025

44700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

1 star

Latest highest rating:

5

Excellent experience from start to finish. Excellent experience from start to finish….we dealt with Hayley Jaji and Jessica Eley who were very friendly when we spoke to them and my partner & I ... Read more Reviewed on: 21st February 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Tembo Mortgage Broker reviews (999)

Review of the Tembo, Mortgage Broker:

The best out there!

I can’t recommend Tembo, in particular Paul and Jess, enough. After finding a property we initially approached a local broker who was reluctant to help due my partner being self employed and the difficulties surrounding this. After feeling extremely disheartened and impossible, I found Tembo online who put me into contact with Paul and Jess. Paul and Jess were amazing from start to finish, they patiently talked us through all of our options, made it possible and we have since moved into our first home. Nothing felt like too much trouble, they were always on hand to help and very responsive. We even had calls of a weekend and evenings which was extremely helpful and important as a shift worker. The whole process was easy and seamless, both Paul and Jess always kept us updated throughout and I simply couldn’t have asked for more. We wouldn’t be sat in our dream first home without Paul and Jess - we will always be beyond grateful, thank you. Reviewed on: 7th February 2025

Amazing support throughout, team always on hand if a...

Amazing support throughout, team always on hand if any issues or concerns, went above and beyond to help me secure my mortgage Reviewed on: 12th February 2025

Got me a remortgage with exceptional requirement.

Got me a remortgage with exceptional requirement. Great customer service. Would highly recommend to anyone. Reviewed on: 12th February 2025

Great service from Paul and Jess

Great service from Paul and Jess Reviewed on: 12th February 2025

Beyond fantastic Tembo; the best service!!

My experience with Tembo Mortgage Broker has been beyond fantastic! As a FTB, it has been a steep and fast learning curve, and both Jo Frater and Callum Doherty have provided immediate, responsive, informative and super helpful support with the process of acquiring a mortgage and ensuring it was the best one for my specific needs. They booked appointments quickly with me, answered all my questions (and I had a lot!) thoroughly, leaving me fully informed and feeling reassured, provided immensely helpful advice and were super friendly and approachable, which helped to make things much less daunting. Their work has been invaluable, and it has felt like I have had them walking alongside me throughout the whole process. I know (and have been able to) I can turn to them at any time, and they will be there. The app itself is amazing - easy to navigate, aesthetically pleasing and also very informative with their Guides, Tools, Insights, Videos and Webinars. I absolutely love that you are able to connect the LISA with someone else too, so you can see your collective LISA savings. I cannot recommend Tembo enough, with a special shout-out and thank you to Callum Doherty and Jo Frater. Anyone needing a mortgage broker service should look no further - you will be in the best hands. Reviewed on: 12th February 2025

Really helpful team

I used Tembo throughout the whole process, from the initial phase of viewing/research properties to completion of the purchase. Any time I needed advice, the team from tembo were always on hand often at short ntice. They have a wealth of knowledge which made the process so much easier. The flexibility if meeting timings meant i could schedule calls during times that suited me. The easy to use app and website made everything so much easier to track. Reviewed on: 11th February 2025

Awesome experience.

Awesome experience. Highly recommend Tembo Reviewed on: 11th February 2025

Great Service

Excellent communication, great service, attention to details and overall, a wonderful experience with the Tembo team especially working with Rob and Jessica. Reviewed on: 11th February 2025

Grace and Callum at Tembo are amazing

Grace and Callum did for us what other brokers said wasn't possible and they did it without a fuss and so quickly. We are a somewhat unusual case and they took everything we told them under consideration and got us a mortgage offer with one of big banks at a better rate than we can find elsewhere. They've also continually checked in with us following the offer, have been willing to repeatedly check whether our rate has changed and informed us whenever they have heard from the lender. The team are Tembo are fantastic and I will recommend them to anyone. Reviewed on: 11th February 2025

A huge thank you to Bethany Lawrence and Callum Dohe...

A huge thank you to Bethany Lawrence and Callum Doherty for everything you have done for us by making our dream become a reality. They are genuinely invested in helping you and efficiently communicate every step of the process, keeping you regularly updated. I would highly recommend these guys to anyone looking to get a mortgage. Reviewed on: 11th February 2025

Rob and Jess were absolutely fantastic, speedy respo...

Rob and Jess were absolutely fantastic, speedy responses to every query and made sure we got the best options. Reviewed on: 11th February 2025

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