Smart Money People Logo

The Insurance Emporium: Pet Insurance reviews

4.85
Based on 5,992 reviews, last reviewed 21st Nov 2024
99% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Refused claim Cat just diagnosed with kidney disease, made first claim ever with this insurer, refused my claim because my cat had seen a vet 4 years ago they say i... Read more Reviewed on: 21st November 2024
Helen P's avatar
Helen P

About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

The Insurance Emporium Pet Insurance reviews (5992)

Review of the The Insurance Emporium, Pet Insurance:

Good

4
Brilliant prices for new customers, however high increases the following year on policies that haven’t been claimed on. However customer service team is very good and very knowledgeable. Reviewed on: 22nd August 2023

Easy to set up account and great prices

5
Easy to set up account and great prices Reviewed on: 21st August 2024

Easy to deal with and helpful great service provider

4
Easy to deal with and helpful great service provider. claims form straight forward Reviewed on: 21st August 2024

The best pet insurance company

5
I’m very pleased with Emporium & I believe they a fair & honest company Reviewed on: 21st August 2024

Great company & staff.

4
Great company & staff. Pleased with experience would recommend Reviewed on: 21st August 2024

Excellence in service to their customers

5
This company are excellent, they have supported myself and my husband in supporting our dogs health and also unfortunately in very difficult times where we have experienced loss, our dogs could not have been better looked after thanks to the excellent insurance we have with this insurance Emporium. I cannot thank the enough for all there support and unobtrusive way of handling claims in a speedy and professional manner showing the utmost respect and understanding in very difficult times. Reviewed on: 21st August 2024

Good value for money and easy to deal with

5
Good value for money and easy to deal with Reviewed on: 21st August 2024

Great service and helpful staff

5
I have both of my dogs insured through the insurance emporium and have had to use it for multiple operations for one dog and unfortunately for loss of pet for the other now. I have called up for advice on several occasions and the service advisors have been so helpful and patient. They have made everything easy during these difficult times. There has been no issues in paying out and I would highly recommend them to friends and family. Reviewed on: 21st August 2024

Very smoothly satisfying experience.

5
Very smoothly satisfying experience.all round. Know where you stand, plain English, simply explained and very informative. The prices are excellent, service, response times are reassuringly speedy and bank account is never in the red zone..My cat is very happy about it too. Reviewed on: 21st August 2024

I really recommend The Insurance Emporium

5
I have used The Insurance Emporium for a few years now for my dog insurance and they have been very good. The premiums are a good price and I recently had to make a claim which went through really smoothly. I have recommended them to a friend recently to. Thankyou Reviewed on: 21st August 2024

Always professional friendly advise and each member...

5
Always professional friendly advise and each member of staff goes above and beyond to help you. Reviewed on: 20th August 2024

Do you have a different The Insurance Emporium product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

The Insurance Emporium has a range of products available. Check the ratings of each product to find the right one for you. View all products