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The Insurance Emporium: Pet Insurance reviews

4.85
Based on 5,992 reviews, last reviewed 21st Nov 2024
99% decrease in 5 star reviews
in the past 90 days
91% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Refused claim Cat just diagnosed with kidney disease, made first claim ever with this insurer, refused my claim because my cat had seen a vet 4 years ago they say i... Read more Reviewed on: 21st November 2024
Helen P's avatar
Helen P

About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

The Insurance Emporium Pet Insurance reviews (5992)

Review of the The Insurance Emporium, Pet Insurance:

Good

4
Brilliant prices for new customers, however high increases the following year on policies that haven’t been claimed on. However customer service team is very good and very knowledgeable. Reviewed on: 22nd August 2023

Excellent company.

5
Excellent company. Have insured my dog with them for years. Always pay my claim with no quibbling and the premium is kept at a reasonable price Reviewed on: 20th August 2024

Simplicity lack of fuss when making a claim..

5
I needed to make a claim following surgery on my pet, all it took to sort was one email, which was acknowledged in very good time and all the rest of the process was completed between the vet and the Emporium with no fuss or further input from me. Reviewed on: 20th August 2024

Easy to access policy documents, easy to contact and...

5
Easy to access policy documents, easy to contact and simple. Reviewed on: 20th August 2024

Good value

5
Although I have not had to make a claim my son did for his dog and I was very pleased to hear there was no quibble in covering quite a large vets bill. Reviewed on: 20th August 2024

The insurance emporium covered our dog Tilly for qui...

5
The insurance emporium covered our dog Tilly for quite a few years towards the end.The premiums were competitive,with Tilly not needing any claim with them at all until 18 months prior to us losing her.She had a ct scan,followed by mri followed by a brain surgery for a tumour.all 3 claims paid within days of paperwork being submitted.18 months after ,and Tilly’s monthly premium only going up by £14 per month after her previous claims totalling nearly £10000 and we unfortunately needed to claim again for another ct,and then we lost her .again they paid within days,and were so good when I had to make the call to end the insurance on her loss.we wouldn’t hesitate to use them again if we ever feel ready to have another dog Reviewed on: 20th August 2024

Having nearly having to make a claim on my sick dog...

5
Having nearly having to make a claim on my sick dog we’re absolutely brilliant to deal with Reviewed on: 20th August 2024

Don’t waste your money

1
When I comes to payout time they will squirm at the thought and do their best to avoid paying Reviewed on: 20th August 2024

No trouble

5
Never a problem with renewing or getting the right cover Reviewed on: 20th August 2024

2 cats 2 broken legs

4
2 broken legs, 2 cats and both times The Insurance Emporium dealt with the claim quickly and easily with no fuss. Happy with that. Reviewed on: 20th August 2024

The premium was excellent, effecient claims handling.

5
The premium was excellent value. When we made a claim it was handled very quickly with no fuss or issues. Reviewed on: 20th August 2024

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