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The Insurance Emporium: Pet Insurance reviews

4.85
Based on 5,992 reviews, last reviewed 21st Nov 2024
97% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Refused claim Cat just diagnosed with kidney disease, made first claim ever with this insurer, refused my claim because my cat had seen a vet 4 years ago they say i... Read more Reviewed on: 21st November 2024
Helen P's avatar
Helen P

About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

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The Insurance Emporium Pet Insurance reviews (5992)

I find them very friendly and helpful.

5
I find them very friendly and helpful. Have been with this insurance company for a few years now with no issues whatsoever. Reviewed on: 20th August 2024

Customer service great

5
People at the other end of the phone are knowledgeable, patient and pleasant Reviewed on: 20th August 2024

Very helpful claims service

5
Very helpful claims service which unfortunately we had to use for our pet it all worked very smoothly. Took the stress out of the situation. Reviewed on: 20th August 2024

Customer Service experience was good.

4
When my quote for pet insurance renewal came back with an added 50% I was somewhat surprised. I called the Insurance Emporium and the advisor I spoke to was very helpful and managed to reduce the fee while providing the same cover. It was a real relief to be able to speak to a human being and not initially have to go through voice message/chatbots and 50 different number option, it also didn't take long to get through. Reviewed on: 20th August 2024

We have had many pets insured by Pet Emporium over a...

5
We have had many pets insured by Pet Emporium over a number of years. They have always been quick to answer calls, and settle up claims very quickly. We have never had any problems with this company, in all the years we have been dealing with them. always a good service provided. Reviewed on: 20th August 2024

Good luck trying to claim

1
When needed to claim I found about all the very small letters, will not renew. Reviewed on: 20th August 2024

Best Insurance Ever.

5
My dachshund has required 2 surgeries for IiVDD- on both occasions Pet Emporium has dealt directly with the vets and paid directly. No paperwork required on my part, making a stressful time so much easier. Fantastic polices at realistic prices. I also insure my cat with them- Fantastic company, wouldn't go anywhere else Reviewed on: 20th August 2024

Good product and customer service

5
Offers good customer service and pays out claims quickly and efficiently which is a load off your mind when your pet is sick. Renewing your policy can be a stressful time but each year the amount hasn't increased a crazy amount which is really good Reviewed on: 20th August 2024

Easy to deal with and provided a great quote.

5
Easy to deal with and provided a great quote. Reviewed on: 20th August 2024

Best pet insurance

5
Been with them for 6 years, processing claims quickly, helpful and professional costumer service Reviewed on: 20th August 2024

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