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Rebecca C

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Review of the The Insurance Emporium, Pet Insurance:

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Customer Service experience was good.

When my quote for pet insurance renewal came back with an added 50% I was somewhat surprised. I called the Insurance Emporium and the advisor I spoke to was very helpful and managed to reduce the fee while providing the same cover. It was a real relief to be able to speak to a human being and not initially have to go through voice message/chatbots and 50 different number option, it also didn't take long to get through. Reviewed on: 20th August 2024

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