Write a review

The Insurance Emporium: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.86 (5992 reviews)

View other The Insurance Emporium products

4.85

Based on 5,992 reviews, last reviewed 21st Nov 2024

99% decrease in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024

Latest lowest rating:

1

Refused claim Cat just diagnosed with kidney disease, made first claim ever with this insurer, refused my claim because my cat had seen a vet 4 years ago they say i... Read more Reviewed on: 21st November 2024

Read all reviews See your review

About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

The Insurance Emporium Pet Insurance reviews (5992)

Review of the The Insurance Emporium, Pet Insurance:

Good

Brilliant prices for new customers, however high increases the following year on policies that haven’t been claimed on. However customer service team is very good and very knowledgeable. Reviewed on: 22nd August 2023

Affordable

Good price and easy to set up. Documents are well explained in detailed. Reviewed on: 23rd August 2024

Fab cover for my kitty!

I chose to have ongoing cover for my cat as my previous one had hyperthyroidism and I got hit really badly with ongoing medical expenses, since then my current cat has had a few accidents (mainly animal bites) and the team has always been helpful, sympathetic and supportive. The price of the policy isn't too extreme and I feel like I am getting good value for money. When I needed to use an emergency vet there were no issues with me using a different practice to the one that was named on my account. Ive been very happy with their service. Reviewed on: 23rd August 2024

Bertie’s last days

My dog was diagnosed terminal the week before he was 4 years old, it was a terrible shock for us and the insurance emporium were great Reviewed on: 23rd August 2024

Support and Care when I needed it

So supportive at the two most difficult times with my two dogs. I couldn't have asked for more from an insurance company by way of their support. Their staff/customer service if I could, I would rate 1000%. A pet is like family, and they truly understand the heartbreak when a pet is unwell. Reviewed on: 23rd August 2024

Good and professional.

Good and professional. Excellent attention to the client. Reviewed on: 23rd August 2024

Very helpful customer service team

Very helpful customer service team Reviewed on: 22nd August 2024

Alfie’s operation

Earlier this year my dog needed an operation after contacting the Insurance Emporium every was done quickly with ease and no fuss. The whole procedure was completed between the vet and the Insurance Emporium. Reviewed on: 22nd August 2024

Value for Money

Just price and value really . Claiming is easy and customer service is good Reviewed on: 22nd August 2024

So glad I found this company

Taking out a policy wth The Insurance Emporium for my pets was so easy to do and the monthly renew option gave me piece of mind in terms of raising any future claims considering the cost of veterinary treatment now days Reviewed on: 22nd August 2024

brilliant company!!

i have my dog insured with yourselves and have done for 4 years now. Your company have been brilliant - great customer service, good value for money and very quick to pay out. have recommended to my friends and they have switched to insurance emporium Reviewed on: 22nd August 2024

Do you have a different The Insurance Emporium product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

The Insurance Emporium has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub