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The Insurance Emporium: Pet Insurance reviews

4.85
Based on 5,992 reviews, last reviewed 21st Nov 2024
97% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Refused claim Cat just diagnosed with kidney disease, made first claim ever with this insurer, refused my claim because my cat had seen a vet 4 years ago they say i... Read more Reviewed on: 21st November 2024
Helen P's avatar
Helen P

About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

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The Insurance Emporium Pet Insurance reviews (5992)

Great value for money, friendly on the phone .

5
I haven’t had to use them for a claim yet, but value for money is the cheapest I’ve found for my cats, when you ring to ask something or change something they are very friendly and I can understand them. Reviewed on: 22nd August 2024

Horse insurance

5
Both my horses are insured with The Insurance Emporium. I have had to make a claim for one of my horses. Whenever I have phoned, they have been incredibly helpful, they keep in touch and explained the whole claim process to me. Great communication and very helpful staff. Many thanks!! Reviewed on: 22nd August 2024

Great Customer Service

5
Easy online claim process. Online portal is great and easy to use. When I have had to call, friendly helpful staff who are happy to help. Great customer service. Reviewed on: 21st August 2024

Good value price and no steep increases

5
Great price and no steep increases Reviewed on: 21st August 2024

I have always had a straightforward experience with...

4
I have always had a straightforward experience with no faff or delays. Reviewed on: 21st August 2024

I have all my animals on this insurance

5
I have all my animals on this insurance Reviewed on: 21st August 2024

alway easy to deal with

5
always very easy to deal with competative and fair Reviewed on: 21st August 2024

Simple, reasonable, effective insurance for my dog a...

5
Simple, reasonable, effective insurance for my dog and horse. Website makes it straightforward. What’s not to like. Reviewed on: 21st August 2024

Vet fees for dog.

4
Claimed for treatment for ann injury my dog sustained from an attack by another dog. I had to submit a report of the incident but they paid out with no quibbles. Didn’t cover out of hours treatment unfortunately. Reviewed on: 21st August 2024

Never had a problem n claiming, nice people to talk...

5
Never had a problem n claiming, nice people to talk to Reviewed on: 21st August 2024

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