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The Insurance Emporium: Pet Insurance reviews

4.85
Based on 5,992 reviews, last reviewed 21st Nov 2024
99% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Refused claim Cat just diagnosed with kidney disease, made first claim ever with this insurer, refused my claim because my cat had seen a vet 4 years ago they say i... Read more Reviewed on: 21st November 2024
Helen P's avatar
Helen P

About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

The Insurance Emporium Pet Insurance reviews (5992)

Review of the The Insurance Emporium, Pet Insurance:

Good

4
Brilliant prices for new customers, however high increases the following year on policies that haven’t been claimed on. However customer service team is very good and very knowledgeable. Reviewed on: 22nd August 2023

Easy to access website great value for money

5
Easy to access website great value for money Reviewed on: 21st August 2024

Easy to set up and understand, have only been using...

5
Easy to set up and understand, have only been using you for a while but all well Reviewed on: 21st August 2024

good service and punctual emails and correspondance

5
good service and punctual emails and correspondance Reviewed on: 21st August 2024

Very good VFM

5
Used them for 7 years. V good vfm. Reviewed on: 21st August 2024

Our claim was dealt with quickly and efficiently wit...

5
Our claim was dealt with quickly and efficiently with a minimum of paperwork which was important as my mother is elderly and easily confused. Reviewed on: 21st August 2024

Claims service terrible.

1
I had need to claim when the cat got bitten. The claims process is archaic involving the vet filling in printed forms and when I asked for help the customer service agent couldn't understand English. I won't renew this policy. Reviewed on: 21st August 2024

Super speedy, easy claim process.

5
Super speedy, easy claim process. Friendly, efficient customer service over the phone. Reviewed on: 21st August 2024

Brilliant service and quick, no quibble payouts

5
Brilliant service and quick, no quibble payouts Reviewed on: 21st August 2024

Always pay out quickly.

5
Always paid out quickly. Good communication Reviewed on: 21st August 2024

Very helpful on the phone when I had queries.

4
Very helpful on the phone when I had queries. Simple and straightforward process when making a claim which is when the quality of an insurer really matters. Reviewed on: 21st August 2024

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