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The Insurance Emporium: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.86 (5992 reviews)

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4.85

Based on 5,992 reviews, last reviewed 21st Nov 2024

99% decrease in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024

Latest lowest rating:

1

Refused claim Cat just diagnosed with kidney disease, made first claim ever with this insurer, refused my claim because my cat had seen a vet 4 years ago they say i... Read more Reviewed on: 21st November 2024

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About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

The Insurance Emporium Pet Insurance reviews (5992)

Review of the The Insurance Emporium, Pet Insurance:

Good

Brilliant prices for new customers, however high increases the following year on policies that haven’t been claimed on. However customer service team is very good and very knowledgeable. Reviewed on: 22nd August 2023

Your insurance price stays reasonable

Your insurance price stays reasonable Reviewed on: 21st August 2024

Friendly and helpful

We found out our dog had cancerous lump in his paw and the treatment he had was not covered by a lot of insurance companies. I contacted The Insurance Emporium and they we fantastic with us and everyone we spoke to genuinely seemed to care. There was no issue of the treatment being covered or payments made. Our insurance renewal also fell over this time and it was easy to deal with and they still covered all of his treatment. Reviewed on: 21st August 2024

Excellent service!

Easy and accessible to use. From getting a quote to starting a policy online is straight forward. Best money for value I could find for what I wanted on the market. I have had 2 horses insured with them for years and with both horses with different issues Emporium paid out both times, hassle free and user friendly! Reviewed on: 21st August 2024

Easily affordable insurance and good communication

Easily affordable insurance and good communication Reviewed on: 21st August 2024

Courteous.service throughout.

Our claim was handled courteously,efficiently and paid promptly, once it was established that the claim related to a rescue dog so it was not possible to provide 3 years health record.We were telephoned out of usual office hours to assure us that the claim would move forward immediately. Reviewed on: 21st August 2024

A very good comprehensive policy for our two dogs.

A very good comprehensive policy for our two dogs. Reviewed on: 21st August 2024

Great value for money

Prompt and polite customer service. Real value for money as well, so important, good cover options Reviewed on: 21st August 2024

Rosie & her seizures

My dog Rosie has seizures, so has to take regular medication. when I submit the claim for the medication it is always dealt with promptly & with good communication. Reviewed on: 21st August 2024

Quick service, easy to set up.

Quick service, easy to set up. Easy to make a claim Reviewed on: 21st August 2024

Great company

I have been with the insurance emporium for a few years now for pet insurance and always found them excellent. I’ve recently had to claim and they’ve been amazing. Reviewed on: 21st August 2024

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