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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.80 (5994 reviews)

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4.80

Based on 5,994 reviews, last reviewed 16th Jul 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5994)

Courteous.service throughout.

Our claim was handled courteously,efficiently and paid promptly, once it was established that the claim related to a rescue dog so it was not possible to provide 3 years health record.We were telephoned out of usual office hours to assure us that the claim would move forward immediately. Reviewed on: 21st August 2024

A very good comprehensive policy for our two dogs.

A very good comprehensive policy for our two dogs. Reviewed on: 21st August 2024

Great value for money

Prompt and polite customer service. Real value for money as well, so important, good cover options Reviewed on: 21st August 2024

Rosie & her seizures

My dog Rosie has seizures, so has to take regular medication. when I submit the claim for the medication it is always dealt with promptly & with good communication. Reviewed on: 21st August 2024

Quick service, easy to set up.

Quick service, easy to set up. Easy to make a claim Reviewed on: 21st August 2024

Great company

I have been with the insurance emporium for a few years now for pet insurance and always found them excellent. I’ve recently had to claim and they’ve been amazing. Reviewed on: 21st August 2024

Easy to set up account and great prices

Easy to set up account and great prices Reviewed on: 21st August 2024

Easy to deal with and helpful great service provider

Easy to deal with and helpful great service provider. claims form straight forward Reviewed on: 21st August 2024

The best pet insurance company

I’m very pleased with Emporium & I believe they a fair & honest company Reviewed on: 21st August 2024

Great company & staff.

Great company & staff. Pleased with experience would recommend Reviewed on: 21st August 2024

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