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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.86 (5995 reviews)

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4.85

Based on 5,995 reviews, last reviewed 5th Sep 2025

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Great value for money

Prompt and polite customer service. Real value for money as well, so important, good cover options Reviewed on: 21st August 2024

Rosie & her seizures

My dog Rosie has seizures, so has to take regular medication. when I submit the claim for the medication it is always dealt with promptly & with good communication. Reviewed on: 21st August 2024

Quick service, easy to set up.

Quick service, easy to set up. Easy to make a claim Reviewed on: 21st August 2024

Great company

I have been with the insurance emporium for a few years now for pet insurance and always found them excellent. I’ve recently had to claim and they’ve been amazing. Reviewed on: 21st August 2024

Easy to set up account and great prices

Easy to set up account and great prices Reviewed on: 21st August 2024

Easy to deal with and helpful great service provider

Easy to deal with and helpful great service provider. claims form straight forward Reviewed on: 21st August 2024

The best pet insurance company

I’m very pleased with Emporium & I believe they a fair & honest company Reviewed on: 21st August 2024

Great company & staff.

Great company & staff. Pleased with experience would recommend Reviewed on: 21st August 2024

Excellence in service to their customers

This company are excellent, they have supported myself and my husband in supporting our dogs health and also unfortunately in very difficult times where we have experienced loss, our dogs could not have been better looked after thanks to the excellent insurance we have with this insurance Emporium. I cannot thank the enough for all there support and unobtrusive way of handling claims in a speedy and professional manner showing the utmost respect and understanding in very difficult times. Reviewed on: 21st August 2024

Good value for money and easy to deal with

Good value for money and easy to deal with Reviewed on: 21st August 2024

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