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Tide: Business Banking reviews

Name: Business Banking
Rating: 4.8 (5676 reviews)

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4.77

Based on 5,676 reviews, last reviewed 17th Dec 2024

No new 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Very good At the moment no problem, not expensive for fees Reviewed on: 28th May 2024

Latest lowest rating:

1

We have operated a Tide Ltd Company account for over... We have operated a Tide Ltd Company account for over 2 years, today without any prior notice or giving a reason they closed our account, one week befo... Read more Reviewed on: 17th December 2024

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About this product

Want to read Tide Business Banking reviews from small business owners like you? Read them here on Smart Money People, where our community of reviewers share their experiences on things like charges on the account, availability of capital and customer service, and anything else to do with this innovative business banking account. Already used Tide's business banking account? Please post a quick review yourself, and help out other small business owners who are looking to decide if this is the right solution for their needs!

Tide Business Banking reviews (5676)

Review of the Tide, Business Banking:

The best!

I have two business accounts with Tide and have recommended several friends and family with businesses (and took advantage of the £50 referral bonus!) any issues I’ve had at all with Tide are resolved quickly and effectively with their chat app, they’re also extremely helpful on the phone. My last experience with them was upgrading my account to benefit from the change in fees and cash back, the customer service agent was brilliant and thorough explaining all the options so I was able to make a decision. I’d never hesitate to recommend Tide. Reviewed on: 10th April 2023

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY. This is got to be the worst company to deal with. Keeps freezing my account for no reason. Staff have not got a clue what to do. You mail them and they take all day to get back to you but they do not help you. Reviewed on: 21st June 2023

Reliable banking option

I have been a Tide business customer for more than 3 years. Its app is easy to use and reliable. Customer service is helpful. Reviewed on: 31st May 2023

Politically motivated shutdowns

This bank seems to shut accounts down for politically motivated reasons Reviewed on: 19th May 2023

Banking made simple

Simple to use account for day to day trading would Be much better if they Offered more banking products such as Over draughts and Buissness loans And watch us grow But would choose all over again Without a Issue Reviewed on: 12th May 2023

Back street back avoid

Froze my card whilst overseas as well as my company account . Left stranded with no access to money . 7 days later still giving excuses not to return my money . REVOLUTE AND STARLING are both reputable banks I can not stress enough to avoide tide my business has been unable to trade for a week and still excuses Reviewed on: 1st May 2023

Avoid at all cost

Random pausing of accounts, not responding for days, not being able to actually speak to any person. Causing 1000s of damage to business No phone number to call. Business address is virtual. All in all a big fraud Reviewed on: 1st May 2023

Great bank for a digital age

Fantastic bank with all the support of a high Street bank but without the faff and hassle and streamlined for the needs of today - who would want to choose a traditional bank when you have awesome disruptors like Tide. Reviewed on: 23rd April 2023

Absolutely washed away by Tide

They have assisted me through starting my own business, from registering the company to accepting my first payment. Absolutely stellar customer services, clear documentation / information suitable for beginners just starting out or an intermediate business person and nice user friendly apps. Would recommend to anyone with a business considering you arent paying a monthly fee their core service is next to none when it comes to business banking Reviewed on: 22nd April 2023

Terrible customer service bad bank provider

I’m been banking whit tide for over 2 year and completely regret. Customer service disrespectful aggressive whit lack of customer care. Emails and query’s ignored or neglected. Coercive when making mistakes. In general very bad experience and I do advice to AVOID TIDE. Reviewed on: 18th April 2023

Tide is the bank for the future!.

Absolutely amazing bank, customer service is great and never had a an issue that didn’t get sorted. Amazing staff and friendly, the online banking services are exactly what I would want in a online banking service. Adam Musaab Reviewed on: 15th April 2023

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