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Total Landlord: Landlord Insurance reviews

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4.80
Based on 1,464 reviews, last reviewed 13th Nov 2024
63% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
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1%
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1%
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1%

Latest highest rating:

5

I have today phoned Total Landlord four times to ren... I have today phoned Total Landlord four times to renew my premium and each time received automated message to leave a message, done so and received no... Read more Reviewed on: 13th November 2024
Sylvia Brunsdon's avatar
Sylvia Brunsdon

Latest lowest rating:

1

Don’t pick up the telephone goes to answer phone the... Don’t pick up the telephone goes to answer phone then a lengthy delay before the call is responded to. I have had 30 years of great experience however... Read more Reviewed on: 4th October 2024
c.j.hall27@btopenworld.com's avatar
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Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

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Total Landlord Landlord Insurance reviews (1464)

I have today phoned Total Landlord four times to ren...

5
I have today phoned Total Landlord four times to renew my premium and each time received automated message to leave a message, done so and received nothing. Appalling customer service. No way to renew online! Awful! Reviewed on: 13th November 2024
Sylvia Brunsdon's avatar
Sylvia Brunsdon

Excellent Service Total Landlord

5
I have use Total Landlords for a few use for by building insurance for a rental purpose they have always been competitive and always provide an excellent service. I would personally like to thank a member of there team by the name Siobhan for her patience and understanding she was beyond excellent and took the time out to listen to me and provide me with insurance quote which reasonable and took into consideration my concerns. Once again thank you Siobhan Reviewed on: 17th October 2024
STEVEN B's avatar
STEVEN B

No trouble I am well looked after

5
When I needed them they were there. They make me feel secure and ready to take up my cause if I need them to do so. I must say that in the last year I received pages of waffle to do with the conditions that I am supposed to read. This is really too much. Nevertheless I am confident that I am being looked after. Reviewed on: 14th October 2024
Pedro Domingo's avatar
Pedro Domingo

Great customer service

5
The customer service is always excellent and the agents are friendly and knowledgeable Reviewed on: 14th October 2024
Tom 's avatar
Tom

Efficient and helpful advisors.

5
Efficient and helpful advisors. I have never had to make a claim and hope that I never will however I trust that this would be handles just as professionally Reviewed on: 14th October 2024
Grace sims's avatar
Grace sims

Good value for Money

5
I have not had to claim but any queries I have had re sorting insurance have been easy to sort. Good value for money. Renewal straight forward with no unreaosnable increases. Reviewed on: 14th October 2024
E F's avatar
E F

I haven't made a claim to give anopinion

3
I haven't made a claim to give anopinion Reviewed on: 14th October 2024
Asokababu's avatar
Asokababu

Good value for money.

5
Good value for money. Originally recommended by NRLA many years ago. Reviewed on: 14th October 2024
Maria E's avatar
Maria E

can’t claim some of my renovation cost

3
can’t claim some of my renovation cost Reviewed on: 14th October 2024
Noble Chief Limited's avatar
Noble Chief Limited

Can be easily contacted by telephone.

5
Can be easily contacted by telephone. Reviewed on: 14th October 2024
keithcarmichael@yahoo.co.uk's avatar
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