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Total Landlord: Landlord Insurance reviews

4.80
Based on 1,464 reviews, last reviewed 13th Nov 2024
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

I have today phoned Total Landlord four times to ren... I have today phoned Total Landlord four times to renew my premium and each time received automated message to leave a message, done so and received no... Read more Reviewed on: 13th November 2024
Sylvia Brunsdon's avatar
Sylvia Brunsdon

Latest lowest rating:

1

Don’t pick up the telephone goes to answer phone the... Don’t pick up the telephone goes to answer phone then a lengthy delay before the call is responded to. I have had 30 years of great experience however... Read more Reviewed on: 4th October 2024
c.j.hall27@btopenworld.com's avatar
[email protected]

About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

Total Landlord Landlord Insurance reviews (1464)

Review of the Total Landlord, Landlord Insurance:

Always friendly and good service

5
When I was forced to make a claim for damages to my house they paid up without a quibble in a very short time. Reviewed on: 19th July 2022

Confidence in proper insurance

5
I insure a number of property's & have the confidence that they are properly insured. The staff are always happy to answer any questions I may have Reviewed on: 26th July 2024

Top score service provider

5
They provide insurance documentation in a very timely manner, so that there is time to review. Also they are very prompt at answering queries. One of the most efficient and organised companies I deal with. Reviewed on: 26th July 2024

Clear advice and communications.

4
Clear advice and communications. Premiums have increased unfortunately and would appreciate more flexibility and discounts for loyal customers Reviewed on: 26th July 2024

Outstanding service

5
Any problems at all I know I have a choice to actually talk to someone, this means more to me as a slightly older landlord not just the new norm of email or chat bot! Reviewed on: 26th July 2024

Easy to contact.

5
Easy to contact. The renewal process is very straightforward and the premium is competitive. Reviewed on: 26th July 2024

Always good competitive prices

5
Always good competitive prices, easy to obtain quotes, renewal communication sent in a timely manner. Reviewed on: 26th July 2024

A trusted insurance company that is very competitive...

5
A trusted insurance company that is very competitively priced. I have changed my insurance provider this year to Total Landlord and have no regret in this and would recommend to other single property Landlords. Reviewed on: 26th July 2024

TLI Insurance are always friendly and helpful whenev...

5
TLI Insurance are always friendly and helpful whenever I need to contact them and seem very professional. The only downside is that their prices seem a little on the high side and increase every year, even though I've never made a claim. Reviewed on: 26th July 2024

Professional response

4
dealt with our claim in a highly professional and efficient manner Reviewed on: 26th July 2024

Easy to deal with.

5
Easy to deal with. They answer the phone quickly. Their team are clear and orecise. If they can't give an answer straight away, they call you back later with an answer so no long periods ganging on the phone Reviewed on: 26th July 2024