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Total Landlord: Landlord insurance reviews

4.54
Based on 1,612 reviews, last reviewed 19th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri

About this product

Total Landlord offer an award-winning landlord insurance policy.

There are two levels of cover available – Essential and Premier. The Total Landlord Premier cover is an enhanced policy which includes accidental and malicious damage by tenants. You can get a quote and manage your policy online.

Total Landlord insurance reviews help you find out what it’s really like to be a customer. If you’ve used Total Landlord before, you can also leave a review and share your experience.

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Total Landlord Landlord insurance reviews (1612)

Great insurance provider

5
Good value for money. Highly recommended. Reviewed on: 4th October 2024

Great Customer Service

5
Great Customer Service In all my dealing I find them very helpful friendly and polite when they say they will get back to you they do fantastic support if you every have a claim Reviewed on: 4th October 2024

Good service and efficient.

5
Good service and efficient. Very helpful and responsive Reviewed on: 4th October 2024

HELPFUL STAFF.

5
HELPFUL STAFF. KEEN PRICES. COMPREHENSIVE SERVICE. Reviewed on: 4th October 2024

Thankfully I’ve never had to use the insurance, but...

5
Thankfully I’ve never had to use the insurance, but the TLI team have been great providing good value insurance for Landlords. Reviewed on: 4th October 2024

Don’t pick up the telephone goes to answer phone the...

1
Don’t pick up the telephone goes to answer phone then a lengthy delay before the call is responded to. I have had 30 years of great experience however the last 18 months the personal caring aspect seems to of diminished. Reviewed on: 4th October 2024

Total Landlord offer competitive prices on their lan...

5
Total Landlord offer competitive prices on their landlord insurance annually.Their support staff are informative, helpful and polite.I have used Total Landlord Insurance for years, and recommend their services. Reviewed on: 4th October 2024

All good.

5
All good. On the ball service. With attentive staff willing to tailor cover to meet your specific needs. Reviewed on: 4th October 2024

I haven't had any claim to give an opinion

4
I haven't had any claim to give an opinion Reviewed on: 4th October 2024

Excellent service

5
Efficient, personable service. Value for money. Reviewed on: 30th September 2024

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