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Total Landlord: Landlord Insurance reviews

4.80
Based on 1,464 reviews, last reviewed 13th Nov 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
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9%
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1%
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1%
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1%

Latest highest rating:

5

I have today phoned Total Landlord four times to ren... I have today phoned Total Landlord four times to renew my premium and each time received automated message to leave a message, done so and received no... Read more Reviewed on: 13th November 2024
Sylvia Brunsdon's avatar
Sylvia Brunsdon

Latest lowest rating:

1

Don’t pick up the telephone goes to answer phone the... Don’t pick up the telephone goes to answer phone then a lengthy delay before the call is responded to. I have had 30 years of great experience however... Read more Reviewed on: 4th October 2024
c.j.hall27@btopenworld.com's avatar
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Total Landlord Landlord Insurance reviews (1464)

I haven't claimed yet,I have had no problems so far

4
I haven't claimed yet,I have had no problems so far Reviewed on: 26th July 2024

I have been with Total Landlord for many years and f...

5
I have been with Total Landlord for many years and find them good value for money. As yet, I have never made a claim, but I'm confident that if I do, it will be handled efficiently and quickly. Reviewed on: 26th July 2024

Long standing customer

5
I have been a customer of Total Landlord for many years and I can say that the service and value that I have received are excellent. They always send me several reminders when my policy is due for renewal and the price of the policy has only increased a very small amount over the whole time I have been with them. They regularly send updates about the rental housing market and new govenment legislation affecting landlords to me by e-mail which I find very informative and essential for this ever changing market. Luckily I have never had to claim on my insurance but I am confident that should I need to, Total Landlord would be there to help in my claim and pay the necessary expenses incurred. Reviewed on: 26th July 2024

This company is comprehensive and professional.

5
This company is comprehensive and professional. I have insured with them for years without a negative contact Reviewed on: 26th July 2024

Always helpful and happy to make changes

5
Made changes easy always helpful and happy to discuss any issues Reviewed on: 26th July 2024

Great service

5
Insured my property for a few years with total landlord no issues and always very competitive with price Reviewed on: 26th July 2024

Knowledgeable and polite

5
They have always been knowledgeable, reasonably priced and staff are polite. Reviewed on: 19th July 2024

first ever claim after being customer for around 13...

1
first ever claim after being customer for around 13 years and it was rejected out of hand. Not even money I spent to make safe for tenants, Reviewed on: 15th July 2024

Very helpful and good value.

5
Very helpful and good value. Lots of advice Reviewed on: 15th July 2024

Easy to deal with online and by phone.

5
Easy to deal with online and by phone...renewal esy too Reviewed on: 14th July 2024

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